The description on eurobooking.com did not match the hotel. Nor did the *** rating. The carpets in the hallways had holes through to the concrete - and it was advertised as recently improved. Also along the corridors dust piles near door jambs. What animal was eating the wood and leaving these? The exchange rate advertised at Reception - if you... More

We stayed here in December 2012. Originally booked at the Stars Geneve but it was closed. It has excellent location close to the airport and shops (lidl is literally next to it while one of the big supermarkets a 5-10 min walk). room was clean and simple but that's what we really needed. the corridor carpet was dirty and worn... More

First of all you're greeted by the unhelpful French guy who refuses to speak a word of English even though he is stood next to a sign claiming all the languages spoken by the hotel-which was about 10, and he sees my French is poor to say the least. Then I want some information and he tells me to use... More

Arrival: I got to Hotel Stars Geneva which I had booked and learned through a sign on the door that I was to walk to the Median around the corner to check in. I was checked in to the Median because the Stars was under repair. The receptionist checked me in quickly and spoke good English, he was friendly but... More

First of all, this is not in the airport. It is a bus away from the airport, which is not cheap and only takes coins. When we arrived, we were told check-in was at 14.30, rather than 13.00 as advertised. The man on the desk did not apologise for this. A silver-lining to this disappointment was that we had some... More

I had no choice but to stay 1 night due to a lack of rooms in Geneva. I was shocked at how dirty and poorly maintained this hotel was. There was a bucket outside one of the rooms due to water dripping from the ceiling. The carpet surrounding the bucket was soaking wet. The room had a constant dripping noise... More

Where to start?? Ok ill start with the good point! (yes there is only one)! The young lad who now works here, he started a couple of weeks ago, however he seem's to have some sence so i cant see him staying here very long! Now the bad! i arrived here at 1.30pm yesterday afternoon, and i was informed by... More

I clearly cannot understand how terribly trained some workers are. Staff has no interest in helping guests, doesn't care at all and always believe they are right. there was not one thing that we asked for, that was given to us. Seriously, not a good experience, the room seems dirty and the bed, well, the bed one of the worst... More

From the moment that my friends and I entered the `hotel` we could see that things weren`t going to be that good. General air of grubbiness and immediately visible wear and tear, from reception onwards. This `hotel` is best thought of as a FLOP HOUSE. I`ve stayed in better youth hostels (which were built in the 1930`s). The bed linen... More