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La Grande Terrasse Hotel & Spa La Rochelle - MGallery

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Traveller (844)
Room & Suite (247)
Dining (73)
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#3 of 10 hotels in Chatelaillon-Plage
Location
Cleanliness
Service
Value
Travellers' Choice
At the gateway to La Rochelle, poised on a natural terrace overlooking the islands of Ré, Aix and Oléron, La Grande Terrasse allows guests to become one with the ocean. The rooms and suites reflect its unique environment. The exceptional restaurant invites guests to enjoy a precious moment with carefully conceived gourmet cuisine that is bursting with flavor. At the heart of the hotel, prioritize your wellbeing at the Nuxe Spa. We are here to help with everything you need as you discover the ocean.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Bar / lounge
Bicycle rental
Bicycle tours
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Pool with view
Adult pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Walking tours
Children's playground
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Neck massage
Steam room
Waxing services
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Hair dryer
Bathrobes
Room service
Safe
Telephone
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Ocean View
Languages Spoken
English, French, Spanish, German

Location

Avenue De La Falaise, 17340 Chatelaillon-Plage France
Name/address in local language
La Grande Terrasse Hotel & Spa La Rochelle - MGallery
1,006Review9Q+A11Room tips
Traveller rating
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chantal v wrote a review Oct 2023
Antwerp, Belgium405 contributions113 helpful votes
The best thing about this hotel is the reception staff. They are all equally friendly and welcoming. Especially Betty deserves praise. As does the concierge who greeted us when we arrived and left (I don't know his name). Aside from a brilliant reception team however, the other staff is not at all friendly or professional. I could sum up a list of incidents that left me speechless during my 6 night stay but in summary I can state that they say 'non' before you ask your question and if they do happen to say they'll do something, they simply don't follow through. Like promising to come open the umbrella in the garden when it was 35°C and my 80 year old mum wanted some shade but never showing up. Or telling us we were on the waiting list for the restaurant and then forgetting about us for 1.5hrs. I could go on. But let's move on to the hotel itself. The rooms are very small. They are comfortable in that they have all the facilities you need and a brilliant shower I should add. Housekeeping could do a better job (we are back to staff...) as I had a nosebleed and so some drops of blood were leaked on the bedsheets but they were never replaced. Anyway, the rooms are small but well appointed. The hotel is not on the beach. It's a 5 min drive from the lovely beach on Châtelaillon-plage where we rented loungers most days. In the garden of the hotel there are loungers too but they are placed in gravel, not sand. The garden is not on the beach or the sea. The garden is beautiful and very well maintained. As is the pool area. There is ample parking and it is free of charge. We had a nice stay, relaxing and comfortable. As a diamond accor member I am used to being treated like a VIP but this hotel did nothing to make me feel special. Apart from the upgrade Betty arranged. Back to Betty, she is the reason I would return to the hotel. There are also lots of reasons why I wouldn't
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MaryMar wrote a review Aug 2023
France52 contributions31 helpful votes
We was with family in July. All was perfect. Rooms, stuff and the lasso was great. Only thing I did not like it’s to walk to cross the road an search to access to spa marin in hôtel in front, otherwise hôtel and services are excellent with wonderful swimming pools. Pity there is also hours restrictions for children on swimming in some pools , as it is difficult explain to small children and make follow strict rules especially if they already swimming well, also some sauvegarde are very strict with kids. It could be good to remove this rule if children are supervised by parents and behave well not disturb other visitors. We tried also bistro restaurant which was great as well with good service in it. But in main restart desk accueil was very strict even unfriendly but could not say anything about food as we did not go there. In summary great hotel and relaxing experience
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: I had feeling there were less people in the morning and in the evening later Not easy with...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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jeromesh2001 wrote a review Jul 2023
China739 contributions286 helpful votes
+1
Terrible room ! You even cannot open your bag so small room !! Room are really so small and dirty and no one care even when you complain the staff smille ! Than when you go outside for a drink ! Not welcome at all ! You wait for nothing ! You book table but no table
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Try to fine other hotel or just come with hand bag and be patient
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A C wrote a review Jun 2023
London, United Kingdom20 contributions
The hotel staff were charming, and the hotel is comfortable. Good: The breakfast was excellent. Wide choice, all fresh. Shower was modern and efficient. Hotel location is lovely - right next to the coast, with a good path below for cycling and walking. Not so good: We had a "superior" room. It was not "superior" to anything! The room was small, and the WC was in a tiny compartment. We would probably go again - but choose a different room.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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allen wrote a review Jun 2023
Cambridge, United Kingdom6 contributions
This hotel was fantastic! The staff were all extremely friendly and helpful. Whether at breakfast, dinner, front of house, or just accommodating for my wife and I having an unfortunate lack of ability to speak French. The spa is lovely. There is a large area to sunbathe outside along with a large, outdoor jacuzzi. The inside of the spa is very well kept, with a more than suitable pool, area with different types of jets and very nice sauna and steam room. My wife and I stayed in a Junior King Suite. The bed was large and comfortable, there was a good sized shower and the room was clean. Breakfast was very nice with a good selection of foods and we ate dinner in the bistro a couple of times. Where once again the food and service was brilliant. Location is also great! 20 minute drive form La Rochelle and a further 10 minutes from the Ile De Re. Chatelaillon-Plage is also very nice for a walk with a lovely coast line. We would definitely stay here again and would highly recommend.
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Date of stay: June 2023Trip type: Travelled as a couple
Room Tip: There was a large, unexpected deposit of €2,000 taken upon our arrival. This is something to bear...
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petesal1 wrote a review Sept 2022
373 contributions159 helpful votes
Stayed for 3 nights as part of a driving trip around France. Hotel was recommended by a friend and I am very glad we listened to her. We had a lovely ground floor room with a terrace over looking the sea. We ate in the hotel all 3 nights the first in the restaurant and other 2 in the bistro. Each meal was excellent and staff were all very good especially Fatima in the Bistro who put up with my husbands French with excellent humour and very good service. The swimming pool and other facilities are also very nice. This is a lovely hotel not cheap but worth every penny.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jeromesh2001 wrote a review Jul 2022
China739 contributions286 helpful votes
+1
Great location , and nice hotel with confortable room ( suite ) I stay 1 week and I enjoy a lot , a lot of teams member are trying their best to make your stay enjoyable ! The view of the room are amazing ! Need take sea view rooms ! Special thanks to the “ Sommelier “ and to one yong guy ( Veterinary student ) who work for summer holiday ! Who make guest in restaurant enjoy time .
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Date of stay: July 2022Trip type: Travelled solo
Room Tip: Just take sea view room ! Be patient with some arrogant teams ( 3 staffs ) in restaurant !!! But...
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Extraordinary401928 wrote a review Dec 2021
3 contributions
Excellent location overlooking the sea, easy parking in front of the hotel too. Found all staff very friendly and happy to help as required. Truly gastronomic restaurant , excellent wine list and service at meal just right with timing between courses. Junior suite overlooking the sea on two levels, and very comfortable. Want a couple of days aw y from it all ? Stay here!
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Date of stay: December 2021
Rooms
Location
Service
Room Tip: Sea view , always more relaxing.
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LPE wrote a review Nov 2021
Paris, France839 contributions91 helpful votes
+1
Good location and noce restaurant GaYA. Room was spacious, we had a suite junior. Main disappointment is that the pool is pretty small compared to Ibis Style located just in front and that kids can only enjoy the right corridor of the pool. They cannot swim wherever they want to go. Room service was ok even though we had some missing food on our platters for the breakfast, had to call back the room service to get everything in order and could reacg them two times at the row over the phone. They have a room where kids can be entertained with many games. Spa Nuxe was OK as well but I preferred the one at Ibis Style
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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tranlaurent wrote a review Nov 2021
Ivry-sur-Seine, France1 contribution
Clean and well located hotel. Tried their NUXESpa and it was good and relaxing. Staff was kind. Their restaurant GAYA was delicious. The only blame is that the swimming pool is only allowed for kids to swim on the right side of the corridor which means that we could not fully enjoy this bathing time as we expected but the access is not restricted by hours unlike the Ibis Styles just across the street where Mgallery clients can enjoy by crossing the road in bathrobe.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹14,011 - ₹18,239 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Thalasso
LOCATION
FranceNouvelle-AquitaineCharente-MaritimeChatelaillon-Plage
NUMBER OF ROOMS
72
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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LA GRANDE TERRASSE HOTEL & SPA LA ROCHELLE - MGALLERY (Chatelaillon-Plage) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about La Grande Terrasse Hotel & Spa La Rochelle - MGallery
Which popular attractions are close to La Grande Terrasse Hotel & Spa La Rochelle - MGallery?
Nearby attractions include Centre Aquatique de Châtelaillon-Plage (0.3 km).
What are some of the property amenities at La Grande Terrasse Hotel & Spa La Rochelle - MGallery?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at La Grande Terrasse Hotel & Spa La Rochelle - MGallery?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at La Grande Terrasse Hotel & Spa La Rochelle - MGallery?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at La Grande Terrasse Hotel & Spa La Rochelle - MGallery?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to La Grande Terrasse Hotel & Spa La Rochelle - MGallery?
Conveniently located restaurants include L'Ambiance Cabane, Le Restaurant GAYA, and Mirko Al Mare.
Are there opportunities to exercise at La Grande Terrasse Hotel & Spa La Rochelle - MGallery?
Yes, guests have access to a pool, a sauna, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at La Grande Terrasse Hotel & Spa La Rochelle - MGallery?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at La Grande Terrasse Hotel & Spa La Rochelle - MGallery?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does La Grande Terrasse Hotel & Spa La Rochelle - MGallery offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.