Friendly welcome with a patient attempt to understand an Englishman's flawed French. We didn't have breakfast but the free parking, spotless room and bed with two pairs of pillows were all perfect! The hotel is convenient by car just off the A28 and only six minutes from the dead centre of the small town. A very good stopping place on... More

Is there something wrong with the electrical wiring in Rooms 210 and 211? It was impossible to switch the bedside lights on or off without getting up and going to the main switch by the door. The bedside light switch operated only the small light in the ceiling. We stayed in the same hotel in 2011, in different rooms, and... More

Travelling back to Calais we stopped at Alencon. We had no reservation and wanted a double room with a shower. Stephanie on reception was friendly and helpful. The first room she allocated to us smelt of smoke. I went down to ask for a no smoking room. The only one with a shower was a family room which she gave... More

I stayed at the Mercure Alencon for a very restful night on-route for a holiday in the South of France. The hotel location is excellent, it is simple to find on the main road into Alencon and has plenty of convenient free parking. The rooms are beautifully decorated and clean. My only complaint about this hotel is the bath. When... More

Great small hotel with plenty of off road parking. No restaurant but there is one adjacent. Very friendly staff with reception able to converse in English, French and Italian. Small but adequate bath and a very good shower. Comfortable room and close to but not adjacent to Autoroute. Will certainly use this hotel en route to South West France.