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Hostellerie des Chateaux & Spa

4.0 of 5
11, rue des Chateaux, 67530 Ottrott, France
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Hostellerie des Chateaux & Spa
Ranked #3 of 7 hotels in Ottrott
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186 reviews from our community

    Trip type
Traveller rating
    110
    47
    23
    4
    2
Date Rating
Belgium
Senior Contributor
48 reviews 48 reviews
43 hotel reviews
Reviews in 39 cities Reviews in 39 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 24 April 2013

We decided to make a break for one night in this hotel. The hotel is located in a quiet village just next to Obernai. Parking is easy ( indoor possible). Check in efficient. Room was very nice, bathroom was really top. Again, room is very quiet which is nice for a relaxing break. Staff is very pro. Breakfast was nice... More

Strasbourg, France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 April 2013

I was upgraded from another sister hotel and we ended up having the best weekend of food and relaxation we have ever encountered. The food was Michelin star in the waiting, the hotel and restaurant is still family owned, rare in these times of THE CHAIN, the owner is the chef, his wife the elegant greeter and a host of... More

gschaetzel, Propriétaire at Hostellerie des Chateaux & Spa, responded to this review
29 April 2013

Thank you for staying with us on your last trip to Alsace. All the team was very happy to help you spend a wonderful weekend break. More

Copenhagen, Denmark
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 15 April 2013

We just spend a weekend at the hotel and must say that it is one of the worst experiences that I have had in reasoned times. The restaurant is horrible overpriced – when arriving late Friday we wanted something fast and light before hitting the bed. A plate of Scallops 38 € if memory serves me right and a piece... More

gschaetzel, Propriétaire at Hostellerie des Chateaux & Spa, responded to this review
16 April 2013

Thank you for posting your review on Trip Advisor and for staying with us during your visit to Alsace. We are sorry that your experience with us didn’t seem to meet your expectations. Your comment regarding your stay is outrageously unkind and as you would say “massively” exaggerated. Actually we are still trying to find what really went wrong during... More

Europa
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 August 2012

Very romantic hotel facilities with wellness and spa. The breakfast is very good, rich selection of pastries and croissants. Service is extremely good. Very romantic ambiance and elegant structure, the decoration is typical of the region. The restaurant is top quality, gourmet menu and wine selections are to be highlighted. The dinner there was an unique romantic experience, I felt... More

gschaetzel, Propriétaire at Hostellerie des Chateaux & Spa, responded to this review
19 April 2013

Thank you for posting your comments on Trip Advisor. We are very happy that you stayed with us on your last trip to Alsace and we are glad we helped you feel like a queen. We hope to see you again soon. More

Belfast, United Kingdom
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 29 July 2012

A pretty hotel in beautiful Alsace. This hotel is expertly managed with a considerable attention to detail. The staff are friendly, efficient and attentive. Breakfast is excellent, although we found dinner to be a little uninteresting. The discomfort of the upright bench during dinner was overcome with help from the wine list. Our room, we understand, was one of the... More

gschaetzel, Propriétaire at Hostellerie des Chateaux & Spa, responded to this review
2 August 2012

Thank you for posting your comments on Trip Advisor. We are very happy that you stayed with us on your last trip to Alsace and even more that you enjoyed your overall experience. I thank you again for posting your feedbacks and helping us improve our global guest experience. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 June 2012 via mobile

We stayed for three nights and were very impressed by the all round experience. I was worried beforehand that the hotel would not be suitable for my two young children. I could not have been more wrong. The service was very attentive and felt special. I would happily stay there again. Very impressed.

gschaetzel, Propriétaire at Hostellerie des Chateaux & Spa, responded to this review
19 April 2013

Thank you for staying with us on your last trip to Alsace. All the team was very happy to help you feel special and to take good care of your children. We hope to see you and your children again very soon. More

Basel, Switzerland
Top Contributor
66 reviews 66 reviews
27 hotel reviews
Reviews in 35 cities Reviews in 35 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 8 April 2012

Nice hotel but I found it overrated and expensive for what it is. Rooms are pretty basic - make sure you ask for a double bed and reconfirm at the reception at checkin. The rooms need to be redone especially in the older wing. Service is average. The dinner is good with nice food Spa is expensive for treatments but... More

gschaetzel, Propriétaire at Hostellerie des Chateaux & Spa, responded to this review
19 April 2013

We are very happy that you stayed with us on your last trip to Alsace and even more that you enjoyed your dining experience. I'm sorry that you didn't express your feelings during your stay, therefore we would have been able to adjust to your needs: for the double bed for example. Regarding the prices they reflect the economic reality... More

Greenwich, Connecticut
Top Contributor
67 reviews 67 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 27 January 2012

We checked in after cycling over 100 miles from the south. It was pretentious in the best French way so we weren't expecting an earthy experience. But the price and the formality weren't matched by the service or the rooms. The spa was weird...and we are spa junkies. The restaurant was awesome. Yes we'd go back because it's the only... More

gschaetzel, Propriétaire at Hostellerie des Chateaux & Spa, responded to this review
5 April 2012

Thank you for posting your comments on Trip Advisor. We are very happy that you stayed with us on your last July trip and even more that you enjoyed your dining experience. I'm a bit disapointed that you didn't express your feelings during your stay, therefore we would have been able to adjust to your needs. Regarding the prices they... More

Paris, France
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 9 October 2011

A nice enough place, but hardly four stars. The place was a bit tacky and old. Nothing really to complain about but also nothing to justify the cost. Also, given it is 2011, it is probably time to provide wifi free in the rooms rather than charging a fee -given most hostels manage to do this, I am sure this... More

gschaetzel, Propriétaire at Hostellerie des Chateaux & Spa, responded to this review
14 October 2011

Thank you for posting your comments on Trip Advisor. We are sorry that the decoration did not meet your criteria, but as you know taste are subjective. We are really surprised that you felt the place looked old since we just finished an 18 months renovation plan. Besides the goal of the hotel isn’t to be a design hotel which... More

brussels
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 23 September 2011

1) we did have a wonderful suite. 2) the spa area was great: one of the most beautiful sauna we have been to, direct access to the garden, nice swimmingpool. CCL: we didn't try their overpriced restaurant but we ate at the restaurant "L'ami Fritz" just at the corner and we had a wonderful dinner. We definitely recommand "L'ami Fritz"

gschaetzel, Propriétaire at Hostellerie des Chateaux & Spa, responded to this review
5 April 2012

Thank you for staying with us and for giving us your feedback about your stay. We are very happy that you enjoyed your experience at the Hostellerie des Châteaux & Spa. Even so I’m a bit frustrated that you judged the quality of our Restaurant without even trying it. Yet we hope to welcome you again next time with some... More

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Additional Information about Hostellerie des Chateaux & Spa

Also Known As:
Hostellerie Des Chateaux Ottrott
Hostellerie Des Chateaux Hotel Ottrott
Hostellerie Des Chateaux & Spa Ottrott, France - Alsace
Address: 11, rue des Chateaux, 67530 Ottrott, France
Phone Number:
Region: France > Alsace > Bas-Rhin > Ottrott
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Ottrott
#1 Business Hotels in Ottrott
#2 Family Hotels in Ottrott
Price range (per night): INR14,858 - 22,122
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Comfortable Rooms & Suites with unlimited access to the swimming pool and to our 1000m2 Spa Center. Come and discover our two restaurants: the Gourmet restaurant and "Le Comptoir du Château" our Contemporary restaurant dedicated to lunch and bar. Unlimited WiFi access in the public areas of the hotel. ... more   less 
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