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All 21 Vico Equense hotels »

Grand Hotel Moon Valley

4.0 of 5
Via Caulino 5 | Seiano di Vico Equense, 1, 80066 Vico Equense, Italy
Hotel amenities
Ranked #11 of 21 hotels in Vico Equense
4.0 of 5 stars 80 Reviews
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80 reviews from our community

    Trip type
Traveller rating
    17
    33
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Date Rating
blondebanshee3286
Norwich, United Kingdom
Reviewer
4 reviews
6 helpful votes
5 of 5 stars Reviewed 1 January 2012
5
people found this review helpful

We went to Sorrento for a friend's wedding in Sept 2011, staying at the Grand Moon Valley Hotel for 5 nights on a Room Only basis, booked through Expedia. Not going to lie, I was mighty sceptical after reading some of the reviews but we absolutely loved it. We were not situated in the main building, but off to the... More

Was this review helpful? Yes
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review
13 January 2012

Dear Customer, thanks a lot for your positive review. Judgements of this kind are very important for us. I hope to have you our guest as soon as possible. More

amyccb
1 review
3 helpful votes
5 of 5 stars Reviewed 31 October 2011
3
people found this review helpful

Amazing views of mount vesuvius, BRILLIANT breakfast - didn't have to have lunch because there is so much food at breakfast!! Very beautiful pool and two bars. Absolutely loved the balcony on the bedroom and loved the sunbeds and sofa area by the pool. Very glamorous! The staff were absolutely fantastic - me and my friend were very well looked... More

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CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review
4 November 2011

Dear Customer, thanks a lot for your positive review. Judgements of this kind are very important for us. I hope to have you our guest as soon as possible. More

BigDeclan
Dublin, Ireland
2 reviews
3 helpful votes
3 of 5 stars Reviewed 20 October 2011
3
people found this review helpful

Regretfully, despite management being informed by several guests and by the travel company, the breakfasts in this hotel never became hot - cold scrambled eggs and cold sausages are NOT the way to start the day touring Sorento coast. Disappointing, for the staff themselves were good and quite efficient - especially the barman who looked after me! More

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CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review
23 October 2011

Dear Customer, Thank you for your review. The opinions of our guests are very important to us. I apologize if breakfast was not to your satisfaction, what you have stated is not our usual standard of excellence. I'm pleased to hear you appreciated the attention, quality and professionalism of our bartender. His name is “Ciro” and as you realize he... More

manushamrock
Dublin, Ireland
2 reviews
4 helpful votes
3 of 5 stars Reviewed 17 October 2011
4
people found this review helpful

Positives - had a room with balcony overlooking Bay of Naples - superb. Pool is lovely with bar alongside - again great views from there. Asked hotel to show Irish Rugby match vs. Wales and they happily obliged. Staff were helpful and good English. Used the couresy car to drop us to Vico Equense and back. Negatives - had to... More

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CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review
23 October 2011

Dear Customer, Thank you for your review. The opinions of our guests are very important to us. Your comments regarding the views offered from the pool, bar terrace and rooms are welcome. We pride ourselves on our attention to customer service, to know that we have achieved and exceeded your expectations is a credit to our staff. The menu choice... More

Jackie50_11
Barry, United Kingdom
Reviewer
5 reviews
6 helpful votes
3 of 5 stars Reviewed 15 October 2011
4
people found this review helpful

The views from the hotel were stunning and the pool area was fantastic. Our room was spotless and the air conditioning was efficient and very quiet. Ideal location for trips to Sorrento, Naples etc but not much to do outside the hotel. Food was okay but tiny portions. Drinks were very expensive so its best to go to either of... More

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CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review
16 October 2011

Dear guest, thank you for your review. The views and opinions expressed by all our guests is very important to us. We hope to see you again very soon. Kind regards More

RD11
UK
Contributor
13 reviews
9 helpful votes
2 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

This hotel was in a good location, easy to get to Sorrento, Naples etc, and the surrounding area was amazing. The pool area of this hotel was stunning, could have stayed there a lot longer, except we had a room on the first floor literally in the corridor (all marble and everything echoed) and could hear almost every noise that... More

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CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review
11 October 2011

Dear guest, thank you for your review. The views and opinions expressed by all our guests is very important to us. We are saddened to hear that you felt your stay with us was not to your satisfaction. We reiterate our apologies made to you at the time, for any inconvenience and disturbance caused to you by a group departing... More

Mary B
Belfast, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

A good Hotel, with stunning views of the bay of Naples. The rooms were clean, towels changed every day and the evening dinner was lovely with plenty of cloice to suit all tastes. On the down side the breakfast of sausages etc. was always cold. More

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CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review
11 October 2011

Dear guest, thank you for your review. The views and opinions expressed by all our guests is very important to us. Our sincerest apologies if you felt that your first breakfast with us was not to your satisfaction we are very pleased however to hear that you judged your stay with us as excellent. we hope to see you again... More

CBGolfers
Ohio
Senior Reviewer
8 reviews
6 helpful votes
3 of 5 stars Reviewed 23 September 2011

This was another hotel used by trafalgar tours. Our room was VERY small. Air conditioning was inadequate. Wi-fi in lobby only and you had to pay $3.00 for an hour. Very historic area. The breakfast was not that impressive. Good enough for a one night room on our tour. More

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CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review
27 September 2011

Dear Guest, I would like to take this opportunity to respond to your posting. At the Moonvalley hotel we cater for many clients from all nationalities and our breakfast choice represents this, varying from a cooked breakfast of scrambled eggs, bacon, and sausages to the continental breakfast style of rolls, ham, cheese and yogurts to the then more traditional choice... More

metaxa2
somerset
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 20 September 2011
2
people found this review helpful

Just back from the classic Italy Tour with Newmarket ......Excellent place Very clean Staff Brilliant ..Food just would have liked more choice on the lunch time menue .Otherwise Evening meal Excellent ..Thank you all ..Nige&Fay Sparks UK More

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CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review
21 September 2011

Dear Customer, Thank you for your review. Read reviews like this very much gratify us. I hope to have you our guest as soon as possible. More

lolo43dublin
dublin
Senior Reviewer
6 reviews
5 helpful votes
4 of 5 stars Reviewed 12 September 2011
2
people found this review helpful

stayed here while travelling with travel department guided tour operators ,hotel is really nice rooms compact,air conditioned but spotless ,lovely balcony to sit of an evening and enjoy amazing views of Vesuvius, Naples. the food was fine no complaints ,bar area again top class , the pool area is amazing so much so we didn't want to go sightseeing would... More

Was this review helpful? Yes
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review
21 September 2011

Dear Customer, Thank you for your review. Read reviews like this very much gratify us. I hope to have you our guest as soon as possible. More

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Grand Hotel Moon Valley Also Known As

  • Grand Hotel Vico Equense
Address: Via Caulino 5 | Seiano di Vico Equense, 1, 80066 Vico Equense, Italy

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