The hotel was very clean, but the room we had wasat the front, it was very small the bathroom was tiny the shower doors had to inwards or one bumped into the wash basin and the other into the toilet. We were dissappointed that there was nowhere to sit outside if you wasted to read for an hour. We did... more

I booked this hotel online after looking at a few reviews on this website. My wife and I stayed in the hotel for a couple of nights of the first leg of our honeymoon. When we arrived at the hotel the staff were very very friendly indeed. The room that we had was very spacious and had the most amazing... more

My husband and I have just returned from a four night stay in Viareggio. We were looking for the picturesque and rustic looking Tuscan countryside seen on TV but Viareggio wasn't it!! The town is very 'tired' looking and needs some care and attention spending on it. However, we were happy with the hotel which was in a good central... more

we spent 5 days there. Staff is very friendly and professional and keen to help. Room is very small but with a very confortable bed Bathroom (we had std. room) is too small for a 4 stars hotel! Nice touch: the day of my wife birthday we found in rooma a bottle of good quality Prosecco wine and some canapés..........small... more

When I book a 4 Star + hotel I expect something more than a bed and 2 high chairs in a small room. I was "upgraded" with no more than 2 square meters compared to my colleague but the rooms were basically the same. No desk to work and no place to sit comfortably. Wireless Internet worked fine and I... more

Thank you all for and enjoyable stay at your hotel. We have just returned with the happiest of memories of visiting Italy for the first time. This was in part due to the excellent service we receive from all your staff, nothing was too much trouble. I commend all staff in the restaurant / kitchen, reception and housekeeping. The service... more

I have just returned from a holiday in Viareggio staying at the Plaze e De Russie with my Husband and little girl aged 3 yrs. We paid a bit more for a larger room on the second floor with a sea view which was well worth it. The room was spotlessly clean and very comfortable. We enjoyed a good breakfast... more

We arranged a three night stay through ActiveHotels,the rate actually turned out to be the same as the hotel's own website.In the special request box I asked about three things.Quiet room,non-allegic pillows and parking.The following day I had a 'phone call put through to me from a "foreign sounding lady".It was Silvia from the Russie asking about my special requests.Fantastic-and... more

Lovely architecture and decor in the public areas. We paid extra for a room with a "sea view". This turned out not to include the sea (we weren't high enough) and rather to be a room facing right on to the street with lots of traffic noise. The room was quite small. I would suggest trying the city view rooms,... more