This hotel was very pleasant overall but had one serious flaw: the air conditioning situation. We turned down the temperature control in the room because it was too warm (June, in the 80’s outside), but it had no effect. When we called the desk about it they transferred us to engineering who blew us off, then when we returned to... More

Me and my family stayed here for a wedding which was being held in town, most of the other guests opted for the very expensive Majestic hotel - we didn't! And we're very glad of it! The staff were charming, the room was huge with a lovely little balcony overlooking the lake. We didn't eat breakfast but it did look... More

Our window and balcony looked right out on the lake. The hotel was spotlessly clean, the rooms were spacious, and the people at the desk bent over backwards to be helpful and kind, in several languages. We loved being right across the street from the ferry - we got an all-inclusive ticket for three days, and could jump on and... More

I would recommend this hotel to anyone, but I'd make sure they knew that the imbarcadero is across the street. This is where boats load and unload to the beautiful Borromeo Islands, and traffic comes and goes until the wee hours. There's a children's playground right in front, on the lakeshore; and Italian children stay up until ten or eleven,... More

I stayed in this hotel at july/2009. The service was good, but my GPS and my daughter's milk was robbed from inside my baggage. The managers didn't worry about it and didn't replace me. It was the first time that I was robbed into a hotel. More

We organise trips to many places, using many very nice hotels, and I had the pleasure of accompanying a group staying at the San Gottardo in September. My group loved the hotel..The rooms were very nice, clean, and spacious (and spectacular if you can manoeuvre a lakeview room). The location is also excellent. And the service is exceptional! At reception... More

I stayed at this hotel with my wife and two small children for one night and it was quite pleasurable. I had a room with a balcony and it was very nice to sit on the balcony with a bottle of wine and just look out over the lake. The staff were very nice and very helpful. I used the... More

The friendly, professional staff are welcoming and go out of their way to help make your stay a wonderful experience. When you add the hotel's most fortuitous location, this property is a winner. We asked for and received a room with a balcony, from which we had a commanding view of the lake, surrounding mountains and the fascinating islands that... More

The 3 star hotel is located right in front of the boat imbarcadero in Pallanza from Verbania district. Welcoming staff are extremely nice and ready to assist in any manner. The room was quite big, enterely overhauled with a new bathroom and with a great view on the lake. Although colours are a bit cold and the room lacked some... More