Had really great holidays with perfect dinners! Rooms were clean however there wasn't much space for changing and there was lack of coat hooks. Really liked the blankets! Lots of TV channels (several russians). Unfortunately not many places for relaxing in sauna- people have to stand while drinking tea. Special thanks for caring Galya at reception. She did so much... More

Absolute rubbish, abusive waiter, terrible service. Hole in bathroom ceiling, lioft jammed leaving passengers stuck. Fawlty Toweres but not so funny if you['re paying good money. More

We ended up at this hotel by accident as our tour company botched our intial reservation elsewhere. Having read other reviews we were wondering what we had let ourselves in for. To put the record straight this is a very nice hotel, the staff are very friendly, rooms a good size and the food superb (but not English which was... More

OK, it isn't a four star hotel, but once you have come to terms with that it isn't that bad. We travelled with Inghams who said the hotel had been "completely renovated" but we felt it was still tatty (mini-bar cupboard door coming off hinges: this in the second week of the ski season, sockets broken etc). Rooms are small... More

We have just returned from spending Christmas at this hotel - everything was going extremely well, good food, pleasant staff although that does not include the Manageress!! She was very rude. She should be sacked with immediate effect. The snow was good, had a great time on the slopes, Christmas Eve was a lovely day. In the evening the dining... More

We have stayed in 2 * hotels that offer better service, food and a better standard of room than this, and it is supposed to be 4*. We had 3 days with no hot water, showering under a trickling luke warm tap after a full day on the slopes it is no joke. It was reported the first evening and... More

We stayed for a week at the Grand in late February - this was our second choice as the Du Col was sold out! This was also a very expensive second option and hugely disappointing. Our first impression was generally good, the reception and communual areas were clean and well decorated. Our room wasn't ready when we arrived so we... More

I spent 7 nights at Grand Hotel Sestriere and will NEVER stay there again! The food was dreadful both at breakfast and dinner, The dining facilities were more suitable to a works canteen than a hotel. Despite paying for half board we felt compelled to eat out every single night. Not an experience that I would like to repeat. The... More

I would definitely not recommend this hotel, the food was inedible and was like eating in a canteen rather than the restaurant of a 4* hotel, there is no point to their extensive wine list if there is no edible food to have it with. We had booked half board but had to eat out every evening. The rooms were... More