we received a verry beautiful room (calssy and clean) the breakfast is good we stayed in half pension formula. In the evening there is a buffet, but the food is nog warm enough. misses seasoning, misses a soul. the napkins are not always clean. After dinner you have no place in the hotel where you can drink a beer, a... More

I have to agree with all that's already being said here. The hotel is a maze and it's not even nicely decorated. The staff seems not even know the word "customer service". However, the absolutely WORST part was that when I left - I was charged for my stay for the second time. I tried to explain them I had... More

We don't like to complain and try to have fun while traveling, but this hotel was weird. It was like a maze getting to your room. The room was big and had a balcony, which was nice. (once you finally got there). The bathroom was large, but the jacuzzi tub did not work. There was a decent breakfast, but no... More

Far away from the city center, very, very old, not renovated, unpleasant odour in rooms, quite big bathroom, definitely I don't recommand it. More

Staff is unprofessional and not very friendly either. VERY BAD food. Stay away More

If I read the other reviews before my booking, I would never have booked there ! Normally I would have stayed there 3 nights but I cancelled 1 night! I payed to much for what it had to offer. The only good thing about the hotel was that the room was clean, but all the rest was bad. The people... More

PLEASE DON'T GO THERE. It's hard to explain the deception we felt when we arrived at this hotel. It seemed to be so nice on their website. No pool (empty), dirty place, old rooms, disgusting breakfast, etc With a little bit of imagination, you can feel like in an old ghost movie.. Fortunately we spent only 2 nights there... Philippe... More

If you're looking for a hotel that offers great or even good food, entertainment, and close to San Remo, do not stay in the Nayala Hotel. If you'r loking for a friendly ower, modern rooms, and a confortable bed, do not stay in the Nyala Hotel. This hotel had probably the worst food I have ever tasted. Breakfast consisted of... More

We would not recommend this hotel to anyway, its website promotes it to be glorious, but glorious it is not!! God only knows how it managed to get a 4 star rating, most definitely 2/3 at its best!!!! We arrived and had to wait a while for our room as we were early so in the meantime we had a... More