from first glance on bus hotel looks very grand, check in staff very friendly and staff in general very nice and helpful. was happy with my room, it was situated at rear of hotel,very basic, but clean. no views from room but had balcony. food not great compared to other restaurants in area but adequate, not 4 star standard. had... more

I'll start with the room we were first allocated. It was dark with a mangy carpet and the bathroom was full of cracked tiles and hair from the previous occupant. After complaining we were given another room which was cleaner and brighter. There is no tea/coffee making facility in the room which I would expect with a 4* hotel. The... more

I would recommend this place only to those who are living in a past world, who enjoy staying in a hotel which is overpriced, noisy, desperately in need of renovation, full of house rules and where the breakfast is just simply terrible. When I was there, it was full of british pensioners, I could not help feeling that they had... more

Just returned from holiday in this hotel (September 2009). We have visited Riva before but not stayed at the Grand Hotel Liberty. We will be going back there again. The hotel is centrally positioned but still quiet and very comfortable. Attentive staff, high standards of cleanliness. Super outdoor pool and wonderful spa facility including indoor pool with jacuzzis. Nothing was... more

I stayed in this hotel in August. The common areas of this hotel are very grand but the bedrooms are very old fashioned. On arival the first bedroom I got was dark and dismal which looked on to a building site. It had three beds even though we only needed two and this added to the clutter. I complained to... more

We booked a 5 night stay through the Travel Department(IRL) on a B&B basis. We up-graded to a room with terrace. We were allocated a room in a fabulous position on the first floor. The decor retained many original features respecting the character of this hotel built in 1906 which we enjoyed. The room was clean and perfectly acceptable, our... more

My wife and I stayed in this hotel from 28th July to August 4th. The hotel itself is very elegant. There is a beautiful staircase which gives it a real sense of grandeur. Our room was on the second floor and was spacious with high ceilings.Unfortunately the airconditioner was intermittent and came on and off during the night which ruined... more

I've stayed here 4 times, mainly because it has no single supplement with the travel firm I use. The single rooms are poor - dark and small - but who cares? I don't go on holiday for the room. The air conditioning used to be automatically but now you have to ask. The management is very slow to deal with... more

Travelled to Riva as part of Travel Department Christmas Markets trip. The hotel public rooms look good but the bedrooms are dark and old fashioned. The food was terrible and the staff rude. Although our evening meal was included, my daughter and I ate out every evening - there are a limited number of restaurants open in Riva in December,... more