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All 62 Riva Del Garda hotels »

Astoria Park Hotel

4.0 of 5
Hotel amenities
Viale Trento 9, 38066 Riva Del Garda, Italy
Ranked #25 of 62 hotels in Riva Del Garda
4.0 of 5 stars 154 Reviews
Astoria Park Hotel
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154 reviews from our community

    Trip type
Traveller rating
    57
    54
    20
    15
    7
Date Rating
Galway
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 October 2011
1
person found this review helpful

This Hotel 's accommodation offered to our party was situated a long distance from the main hotel. In fact, it was detached from the hotel, The long walk to these rooms at night was scary and dark. No security at the doors to our corridors. Door keys did not work many times, there was no phone in the corridor, so... More

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Astoria Park Hotel, Responsabile relazioni pubbliche at Astoria Park Hotel, responded to this review
7 October 2011

Dear Madame, we are really sorry for your discontent about your stay. As accorded directly at the hotel, we gave you a room in an upper floor, but unfortunately it was impossible to move you in the main building. It happens really few times in a season to be so overbooked as we were that week and we are sincerely... More

Rehovot
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 27 September 2011 via mobile

Stayed for one night. The room was clean but simply designed. The staff was very nice and helpful. Breakfast was o.k. But not more. The spa is the highlight of this place and as a gust you can enter freely. Massage was great. All in all can be a nice place to stay in if you're traveling here.

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Netherlands
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 September 2011

We decided on a stop near Lago di Garda and this was our choice. It took forever to reach the town from the highway - everyone seemed to want to spend the weekend in Riva so it was one single file. Staff was efficient and helpful, but somehow not very friendly. Car park was available, but it needed a lot... More

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Astoria Park Hotel, Responsabile relazioni pubbliche at Astoria Park Hotel, responded to this review
26 September 2011

Dear Ellen, first of all we would love to thank you for leaving a review on your holiday at Astoria Park Hotel! It's very important in our work to receive feedbacks from our guests. We are really sorry you had the feeling that our staff wasn't so friendly, but we're glad to know we have been helpful and efficient. A... More

Bristol
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 25 September 2011

We chose the Astoria Park hotel because we love Italy but often find the decor a bit chintzy for our taste. We were also unsure what the weather would be like around Lake Garda at the end of September so the spa and indoor pool gave us more options (the weather turned out to be beautiful). The hotel is set... More

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Astoria Park Hotel, Responsabile relazioni pubbliche at Astoria Park Hotel, responded to this review
26 September 2011

Dear guests, thank you so much your nice review, plenty of details, with a perfect description of our hotel, position and services! We are really glad you had a nice time on Lake Garda (september this year is fabulous, hot and clear weather) and we will be more than happy to see you again here. have a great day :) More

Billericay, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 September 2011

First time with Thompson and not impressed with being kept on a transfer coach in 29 degrees for over an hour waiting for a flight from another UK airport and little concern from the Rep. Lake Garda was all we expected but the hotel was far from 4 star. Reception was bordering on the verge of being rude and lacking... More

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Astoria Park Hotel, Responsabile relazioni pubbliche at Astoria Park Hotel, responded to this review
23 September 2011

Dear Sir, far to be a morgue, the Astoria Park Hotel is surely a place where to enjoy peace and relax. Maybe you expected the kind of resort with entertainment equipe, but we are not. We are really sorry for your negative impression of our service and food...but we try to consider negative reviews as an incentive in order to... More

Maidstone, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 September 2011 via mobile

My wife and I have just returned from our mini honeymoon at Astoria Park. We arrived late in the evening and were greeted with a very warm welcome by the reception staff. They were extremely helpful and made sure we had a meal once we arrived. Credit must go to the waiting staff as they were amazing everyday we ate... More

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Astoria Park Hotel, Responsabile relazioni con la clientela at Astoria Park Hotel, responded to this review
19 September 2011

Dear Chris and Sam, we were up to answer to the previous positive review and we found your one... once again we have to say a sincere THANK YOU! we love our work and when guests give us compliments we feel that our job is appreciated. hope to see you again on Lake Garda, maybe for your anniversary :) More

Stowmarket, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 September 2011

Our holiday at Lake Garda was made even more special by the excellent service we received at this hotel. There was a slight hiccup when we checked in as the room, although nice, was not what we had booked. However, the hotel receptionist soon sorted that out without any problem. The room as excellent. The room was spacious and well... More

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Astoria Park Hotel, Responsabile relazioni con la clientela at Astoria Park Hotel, responded to this review
19 September 2011

Dear Mr Allan, honestly we don't know what to say except THANK YOU. it's important for us to receive feedbacks, and when positives means we're doing a good job! I hope to see you again at the Astoria Park Hotel in the future have a nice day :) More

Colchester, United Kingdom
1 review
4 of 5 stars Reviewed 17 July 2011

Firstly, this hotel does not have a lake view; however this is no dis-advantage, there is a short (not hilly) walk into town. Then walk on through the town to the lake. Around 15 mins walk from the hotel. Riva is very interesting, there is a market every 2nd and 4th Wednesday in the month, however the market is mainly... More

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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 July 2011
1
person found this review helpful

Massage was the worst I ever had. Thou I enjoyed lounging in the spa and by the pool. Area well maintained. I see other reviews that say it is a long walk town... it took us 15 minutes and wasnt hilly. We actually enjoyed it. Breakfast rocked! So good and much to choose from!

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Astoria Park Hotel, Responsabile relazioni pubbliche at Astoria Park Hotel, responded to this review
11 July 2011

Dear guest, first of all we woul like to thank you for your nice review. I apologize for the massage. Our wellness staff is very prepared, but it would be very important for our improvement if you could give us more information about this bad impression received. Feel free to contact me at my personal email address: alessandra.michelotti@relaxhotels.com. Have a... More

Dusseldorf, Germany
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 July 2011

The highlight of this hotel is a very nice and large garden and pool area. It also has a very nice wellness/spa with pool, sauna and a small library. The hotel is fairly new and modern. The rooms are nice and the size ok. The rooms also have balconys large enough for 2-3 person. The breakfast is large and good,... More

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Astoria Park Hotel, Responsabile relazioni con la clientela at Astoria Park Hotel, responded to this review
6 July 2011

Dear guests, first of all we would love to thank you for your review. It's very important for us to have a feedback on your stay. We apologize for the internet problems. A drop in the connection which now should have been solved by our technician. We hope to see again in the future in Riva del Garda for your... More

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Additional Information about Astoria Park Hotel

  • Hotel Astoria Park
  • Astoria Park Riva Del Garda
  • Astoria Park Hotel Riva
Address: Viale Trento 9, 38066 Riva Del Garda, Italy
Price range (per night):* INR7,078 - 11,369

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Astoria Park Hotel
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