I stayed at Hotel Palace in december during the Christmas period for business and I had a good stay. Gentle staff, completely renovated hall and room (and a beautiful christams tree :-)). There was also a suggestive gala dinner. I recommend the hotel to everyone who needs to stay in Prato for work. More

My partner and I stayed at this hotel and it was truly horrendous. It was dirty - the dust and stains in the reception area should have told us. We went to our room and that was just as dirty! The bathroom looked like it had never been cleaned in it's entire life! Soap scum was all over the soap... More

We booked this hotel through Lastminute and it sounds really good at the time and paid good money, it wasn't cheap. And my 4 years old daughter was so looking forward to staying at this hotel because she could swim at the hotel pool. That what Lastminute had on their website. We were so disappointed when we got there. The... More

My parents had just come back from Italy and stayed at this hotel. They were extremely disappointed and will not consider going back. The service was horrendous with rude staffers. My parents went as a group tour and in NONE of the rooms did they have hot water and the rooms were dirty and in poorly kept condition. When they... More

I went to Prato with a friend as I needed to partecipate to an exibition. The hotel is in horrible state and it should be 1 star only, not 4 star as they claim. The room was with old furniture, smelly and evn dirty. We asked to change room and they gave us a smaller twin room with the tap... More