Very friendly and accommodating staff. Recommended an excellent local gluten free resuraunt along with local points of interest. More

Upon arrival staff were friendly and professional. I would say this hotel is the best I have stayed in Italy in terms of Customer Service. The rooms were large and clean, near to the train station and easy reach of shops but not on top of bars so best of both worlds. More

The rooms are very basic, but very clean and everything seemed new. The customer service was the absolute best i've had in many years! During my visit to Italy, I injured my foot (not at the hotel). The front desk staff went above and beyond to make sure I was comfortable and even made the arrangements for me to go... More

Stayed for 1 night only while on business trip. Hotel is modern, clean, well positioned for the centre of Pordenone and only a short walk to the railway station and next to shop, bars etc. I stayed in a “business room” which was a decent size with a very comfortable bed, good sized work station area for lap-top and papers,... More

Well… I don’t want to sound unfair with anybody, but I have to be straight forward with this hotel. Was a very big disappointed!!! After being three nights in Udine at the Ambassador Palace Hotel I arrived here and almost didn’t existed for the staff!!! They have a very cold attitude with new guests, but they were so friendly almost... More

We stayed in this hotel for 4 nights exploring Venice region. Stayed in both deluxe and standart rooms. Very clean and comfortable ! Staff at reception has very good English and were very helpful. Good substantial breakfast, free computer with Internet in the hall, free parking with enough space. one night the hotel parking was full and they gave us... More

Everything the hotel had to offer was Excellent. The staff was the best. There english translating was very good. They met very need it seems there was. The meal in the morning always got us off to a great start. The area where the hotel iswas just awsome. There is a nice park just minutes away from the hotel where... More

Was slightly let down by this hotel that was billed as a four star on its website. Going by the photos it does look fantastic. In reality the rooms are small and uninspiringly decorated giving it a budget/ franchise hotel feel. The breakfast buffet was pleasant enough but lacked real variety. And the WiFi connection was unreliable. Depending on the... More

Nice quiet hotel in the old city, steps from the train station which services day trips to many cities including Venice. Very friendly staff, substantial breakfast, clean rooms, free use of bicycles to wander around made this hotel ideal for our one week stay in northern Italy. The only drawback was that the parking proved to be a challenge as... More