The STAFF is amazing, very friendly and helpful. The HOTEL is very authentic and charming. Rooms are spacious. Shower is old and can use some renewal. The LOCATION of the hotel is good. Walking distance to the center of the town, and accros the street is a big park. There is a street with lots of loud traffice right in... More

We stayed at this hotel last week and went with Newmarket Holidays. The Hotel is lovely art deco style, very clean and our room was pristine and kept so every day. The only real complaint we had was the food which at best was average and at worst poor (I have stayed in Italy several times and this was by... More

Have returned today from holiday at Regina with Newmarket Hols. BEDROOM. The shower was so narrow you could barely raise your arms or turn around, bathroom mirror was cracked, mirror vanity light didnt work, toilet flush mechanism was coming away from the wall, the balcony rail was chipped and rusty with tatty furniture. There was a minibar but it was... More

Last week my Husband and I stayed fo 7 nights at the above Hotel. Our room was small and basic, the bathroom only had a shower curtain and a hole in the floor for the water to drain so subsequently the water flooded the bathroom each time we showered we were given more towels so that we could mop up... More

I have been back 5 days from my holiday in Montecatini Terme. I found the Hotel Regina OK but our room, 202, had water pipes running through it and we could hear, both day and night, a incredible gushing of water through our room from other peoples showers and toilets which was pretty disconcerting to say the least. The food... More

recently had holiday with friends with Newmarket travel based at this hotel. Couldn't fault the organisation of the holiday or the tour guide. We thoroughly enjoyed our stay at the hotel, which is of the older 'Belle Epoque' style. We loved the quirkiness of the place from the old lift to the wonderful chandeliers and furnishings. We had a good... More

Visited this hotel with Newmarket Travel, upgrading to this "4 star Hotel" we thought that the food would be of reasonable quality. Sadly, we could not have been more wrong; the quality and quantity were repeatedly awful, from breakfast to dinner it was the worst food ever. Guests rebelled, and Newmarket were forced to have a word with management. The... More

I recently spend a holiday at this hotel and was quite impressed with the food, service and accommodations. The staff is exceptionally friendly. The owner, Mr. Pietro, made us feel right at home with his outgoing personality, love of soccer and collection of antique cars. I recommend this hotel to anyone looking to vacation in Tuscany. It has a great... More

I just came back from my stay at Regina and I just want to say that this hotel is absolutely exceptional. My husband and I were extremely satisfied with the service. Michiela, thank you so much for all your help. You definitely made our stay at Regina a memorable one with your exquisite service. Each meal was better than the... More