Comfortable, clean, friendly and helpful staff, good location - what is there not to like. The food at evening meals was good, although it is worth sampling the local restaurants. Continental breakfasts were filling and with plenty of choice. Our fourth floor room was quiet and there was little disturbance even with the windows open. Only a short walk (about... More

We stayed here for 4 nights on a 10 day tour. It was by far the best hotel on the trip. All the staff were fantastic and always helpful. The Maitre'd went out of his way to accomodate some special diet requests, nothing was too much trouble for any of the staff.One night the restaurant was very busy but the... More

This hotel is run by very happy and friendly staff who work together like one big family. Nothing is too much trouble and they go out of their way to make sure that their guests are comfortable. The food is good and the rooms are very comfortable. Montecatini is well situated to enable one to travel to Florence, Pisa and... More

I visited this darling hotel on a random suggestion from Bizxchange in Seattle, WA. I just said I wanted to go do Tuscany! WELL IT WAS WONDERFUL! The staff was what made the stay a 5 star stay. They were friendly, real, helpful and simply delightful. I had late night strolls to the piazza and ate on the street cafes... More

The staff at this hotel are amazing, and were very kind, friendly and helpful. The front porch and the foyer area are beautiful and a great place to sit and relax with a drink from the bar. Our room was tiny and time-warped in the 70s. Our television didn't work, nor did our air conditioner. The pillows were SO hard... More

The staff at this hotel was above and beyond nice. There was a group of 9 of us traveling to Italy through ABC Tours. We were planning the trip all year. About 2 weeks before we were to leave, I received a phone call from an ex- employee telling me that ABC Tours went out of business. As the tour... More

Our party stayed at this hotel recently for 5 nights. I cannot say enough about the quality and service this hotel offered. From Beatrice the front desk representative, to Roberto, the bartender and even Guisseppe, the restaurant maitre d'. All were extremely helpful and assisted us with our every whim. They provided excellent service, sightseeing recommendations and dining suggestions. I... More

Lovely clean and elegant hotel, with friendly staff in a beautiful area. Perfect for a comfy and relaxing holiday. Stayed twice in this hotel and both times it has been a lovely experience. Clean and comfy bedrooms and bathrooms, clean hotel itself, wonderful service, beautiful area with lots to do. I would certainly recommend this hotel to anybody who wishes... More

This Hotel is left over from a by gone era of the 1930's. The reception room and sitting areas are very grand. Unfortunately our room was on the 4th floor and not that grand. I believe some of the rooms have been updated, but ours wasnt one of them. Wallpaper was coming away from the ceiling. However the bed was... More