Wonderful lakeside position in the centre of Menaggio We had a lakeview room with a small balcony with two plastic chairs and a large plastic table which made it extremely difficult to get in and out of the room from the balcony. The room was clean apart from the shower cubicle and the top cupboard of the wardrobe which were... more

we had 2 very good nights at this hotel,they took us as an urgent request from a horrid hostel.arranged parking for my husband who is disabled.The staff were great,the reception could not be more helpful,including the boss.Helped us with a adapter for the mobile phone,and advised us on garages,as we had a puncture,and had to get a new tyre.the staff... more

We found this place & the staff really good. The price off season was GREAT for what we got - especially when compared to other places we had stayed. The vista was awesome, the food good & the service good too. Parking was easy to access & the room / bathroom good size for European hotels. We spent many hours... more

I don't know why so many people have problems with the staff at this hotel. When we were there they were all polite and friendly, we got smiles from everyone we spoke to and all were helpful. We were expecting the worst but were pleasantly surprised! I thought the food was pretty good, portions were fine and we were always... more

We've stayed at the hotel for one night during our trip to Italy. We were shown two different rooms - one with a balcony (120 euro) and one without a view at all (100 euro). The one without a view was small and unpleasent so we took the one with (the great) view. The hotel is well maintained but too... more

Must admit that I was really worried about staying here when I'd read some of the reviews but had nothing to worry about. Both my husband and I really enjoyed our stay. We had a 1st floor room with a balcony which was spotlessly clean with AC which we really needed. The view was wonderful. The hotel was in an... more

I stayed at this hotel earlier this month & had a very negative experience. The hotel itself is basic & somewhat outdated, but in a gorgeous location. We did have a room with a nice balcony overlooking the lake. However, this was truly the only positive to our stay here. There is one person on the entire staff who I... more

This is one of the worst hotels I've ever stayed in. The staff, particularly the owners, were incredibly rude. They never smiled and did not help with information about restaurants, etc. Other local people in the town said they were known for being unfriendly. We were wondering until then if we had done something wrong! The room was clean but... more

Superb location. Small 3 star hotel right on the lake. Rooms basic but clean and comfortable. Tip: It is worth paying extra for a room with balcony and lake view. We had a huge balcony on the 1st floor over the terrace. Good value for money. Nice breakfast buffet. Some staff extremely nice, some had a non interested attitude. Very... more