This would have to be the worst hotel Cosmos had us stay in in Europe. If you require something don't bother to ask - reception staff refuse half way through the request - they could not even be bothered to listen. The hotel is in the middle of nowhere in regard to beautiful Sorrento and there's no public transport. The... More

Frankly, this is one of the worst hotels I have been to. Does not look like a hotel, either, I think it was refurbished in the 1970 and since then the time stood still. It is in the middle of nowhere, lway to far from beautiful Sorrento-if you catch a bus to Sorrento, it is highly unlikely you'll be able... More

The most unpleasant hotel I've stayed in! Bad service and food! Cosmos should reconsider other hotel to house their guests. More

The room was said to have a sea view, we could only saw a glimpse of the sea. You have to pay for the internet on a computer that is to old! Looked like it once was a nice hotel. More

This was the last hotel we stayed in on the Cosmos tour. And what a dump it was. Quite easily one of the worst hotel that I have stayed in. Again it was in the middle of nowhere or Sorrento. It was so far away that some of our group ventured out in the evening to see Sorrento and they... More

Stayed here two nights on a tour. Unfortunately, this was the most unpleasant hotel on the tour, in my opinion. Staff were nice, and food was great! However, the bad things were more prevalent. The pillows were the worst I have ever slept on in my life. The shower was fine, except gee, there was no water pressure. Only about... More

Let me start by saying that the balcony was great....bad luck about everything else. We were part of a large tour group (38 in total) and had one meal in the hotel restaurant included with our tour. One course consisted of pasta with pesto, sounds great, pasta in Italy right? Nope, the pesto had the consistency of snot, I am... More

I stayed at this hotel as part of my Europe Tour - The positive things about this hotel were the Balcony in my room which over looked the mountains. The pool was also great and was free the only charge was for the towel which was one euro for the length of stay and when finished you just returned it... More

This family run hotel is close to some shops and eateries. Rooms largish with balconies. Beds were terrible and walls were paper thin so you heard everything from all rooms all floors! The shower was in the bath (no screen) and it was a hand held shower fixed in the bath. It was awkward to shower, water went everywhere as... More