The hotel was not what we hoped for at all. the main problem was that for the price - of a 3 star - there was no air conditioning. but as well as this the staff were moody, the decor ugly and dingy and the breakfast horrible. the rooms were like saunas and i wouldnt recommend this hotel at all. More

The best thing about the Hotel Malcesine is its location, it could not be better placed. That for us though, was its only good point. We did not have such a good start when we had to drag our suitcases and other luggage from the bus station down to the hotel, which must have been about half a kilometre. To... More

Went to this hotel on a Caledonian coach tour. Basically you are treated like second class citizens. The food is terrible and the rooms small and basic and my room was particularly noisey due to late night revelers and early morning deliveries etc. . The staff were sullen and unhelpfull. Single room occupancy meant no choice and reception categorically refused... More

rooms OK a bit basic . great location views fantastic , staff friendly and helpful , food in the hotel ( not good If you eat in the resident restaurant . If you wont to eat out on the lovely decking you have to pay, food very good it seems that it comes from too kitchens If I went back... More

Wasn't sure about this hotel after reading reviews however the hotel was fantastic. Will definitely be staying there again. The hotel was in an excellent location. The staff were very friendly, the rooms were very clean. Ok, theres no air con but you don't need it, there's always a cool breeze from Lake Guarda. Value for money was excellent, other... More

Excellent lakeside location. Clean and comfortable room. Half board food plentiful and good. Staff friendly and helpful. No internet access. No room safe though hotels safe at reception available. Some noisy deliveries in the early morning. More

Having travelled to Malcesine in 2007, myself and my girlfriend's family were utterly overwhelmed at the beauty of our location. So we decided to return June 2011 and I have to say...it felt like our home away from home!! There were 11 of us and we have never felt so welcome. Managers and Staff at the hotel were extremely helpful... More

Hotel Malcesine is centrally positioned the only disadvantage of is that one or two rooms may be noisy up to 2300hrs. Malcesine as a location is superb, everything you would wish for from a typical Italian town. The hotel cleanliness is of a very high standard, food is good and plentiful and wine is reasonable priced. We found the restaurant... More

In all honestly, we cannot recommend Hotel Malcesine, 3rd star (Auberge key logo) cannot be accurate! Good views/location but the whole town has those! Hotel's listed features are 'not' accurate.. and there are no security boxes nor 24 hr reception. Most staff are friendly. We found no phone in our room... Hotel is part of a large Group and this... More