The hotel met all expectations. Do not be put off by overly critical reviews. It's well located being a short walk from the town centre and promenade. The food was ample and varied, breakfast was a basic continental variety. The staff, Tullia, Clementina, and Diane were very helpful and did a sterling job. Rooms are clean and comfortable, most have... More

Just stayed in the hotel as part of a National Holidays package. We found the hotel to be more than adequate for our stay with very helpful staff and a good selection of food . The only minor complaint would be the Bathroom and particularly the bath was a bit small for a 6' person. I would certainly have no... More

I can only echo what SuffolkHolidaygirl has said. Very enjoyable stay with very friendly and helpfull staff. In reply to the critics, if you require 5 star accommodation then perhaps you should think about paying 5 star prices.

Have just returned from stay in Esplanade and enjoyed it very much, Staff all very friendly and helpful. Room very clean with lovely balcony, small but adequate bathroom . Continental breakfast which had choice to suit most folks. Beds comfy and clean. Remember this hotel is in Italy so dont go expecting full english breakfast or burgers and chips, Free... More

Visited for coach holiday - friendly staff, clean rooms, hot tasty food Good value, would visit again

Went on a coach holiday with national holidays to italy and france the scenery and actual places we visited were stunning but national holidays should be ashamed of themselves putting paying holiday makers in such dire accommodation i have stayed in better youth hostels. They pledge that you will always stay in 3 star accommodation but this was clearly no... More

we were on a choach holiday and stayed in this awful hotel.Room was very cold, small, bath was very very small, you can not even sit there. Food was horrible. Omlet, which we had for breakfast, was cold and tasteless. Evening meal has very poor choise, soups from tins. I wouldn't recommended this hotel. Run away and dont look back.

I have to agree with previous posts titled AWFUL and NEVER AGAIN. On arrival, the place resembled a jungle,front,side and back,including the pool. First impressions proved to be correct at this hotel as the owners seem not to care about customer service or satisfaction. Maybe the "Pianist" could multi task and put his hands to better use by tidying and... More

we as a family have been to this hotel before in 2007 + we are returning again this year + i for one cant wait, the hotel is exceptional, the staff were all great, they were all friendly, our room was always clean + tidy, as was the bathroom, the meals were tasty, hot + the deserts well wot can... More