It's what you would expect from a Crowne Plaza... clean rooms, comfortable beds, good service, delicious food. It is a nice hotel. The only complaint I have is the location. When driving to the hotel, it was nearly impossible to find. My GPS took me to a vacant, dilapidated building. After driving around the area, my son noticed a sign...
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I stayed here for 3 nights as part fo a Saga tour of Italy. The hotel is beautiful in terms of rooms, with lovely comfy beds, and a gorgeous bathroom, but (I assume) the majority of rooms overlook the indoor plaza, which made it very claustrophobic, It was 30 degrees and the glass roof made it like a green house...
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been there 25-27.11. Hotel is huge.
Good: friendly stuff late check-out was not a problem, very nice room upgrade if you are PCR Platinium, spacious room with a balcony, great sleeping quality, outdoor pool, big gym on 5th floor, value for money
Bad:position. Not easy to find even if you are on wheels. Be careful when driving to Caserta. Do...
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Before booking the Crowne Plaza in Caserta, I looked at the reviews on Tripadvisor. The "out-of-town" location was noted. As we had a rental car, this was not a problem. It could be difficult if one had no car. Should one need to take a taxi into town, the hotel has arranged a special Euros 10 each way deal.
The...
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Bedrooms and bathrooms very good. No atmosphere in lounge or dining areas. Food not very good and service in restaurant much too fast. Plates taken away almost before each course finished. I stayed in the quiet zone but was woken up at 6am when the empty bottles were collected from the rubbish area. Would not stay there again.
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Dear Calne,
Thank you for taking time out of your busy day to leave us a review.
I would like to offer a sincere apology.
While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.
Katie J
Case Manager
IHG...
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This was our last hotel visit during our group tour of Italy. When entering Caserta I wondered where we were going ,as it was a concrete jungle of run down buildings, not a very inviting area.The hotel looked large and was placed in the middle of this shambles. They must be doing something right as an extension is being built...
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Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. I will follow up with the staff to ensure that similar incidents won't happen again.
I am pleased that you did enjoy your large clean room. I was disappointed to read that you had a poor service experience when you...
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Rooms are just like in North America - big and clean. Huge rooms with big TVs, big bathrooms. Nice large pool. Friendly front desk staff. But beware of southern Italy. Women are treated as unequal to men. If you are a single female, it may be more difficult with the front desk staff as my wife found out when she...
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located in a business area on the edge of town. Good food, but poor choice of wines and very expensive drinks.
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we came over for wedding, the crown plaza was big! the rooms were very clean and the decor was so stylish, the blackout curtains were great. bathroom very clean, chambermaids so happy. the breakfast was good.Gennaro's coffee was the best, very happy staff everywhere. pool was very clean life guard was good. you need a car to get to places.didnt...
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Stayed in the Crown Plaza Caserta for 8 nights. The hotel is spacious, clean and the staff friendly.
The swimmingpool was refreshing and is also kept very clean.
Big underground car park which was free.
Good breakfast, if you don't like the coffee that is at the buffet the staff wil bring you a fresh cappuccino which is quite good!...
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