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Crowne Plaza Hotel Caserta

4.0 of 5
Viale delle Industrie, 81100 Caserta, Italy
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Crowne Plaza Hotel Caserta
Ranked #5 of 15 hotels in Caserta
4.0 of 5 stars 81 Reviews
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81 reviews from our community

    Trip type
Traveller rating
    22
    40
    10
    8
    1
Date Rating
Formia, Italy
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 May 2012

It's what you would expect from a Crowne Plaza... clean rooms, comfortable beds, good service, delicious food. It is a nice hotel. The only complaint I have is the location. When driving to the hotel, it was nearly impossible to find. My GPS took me to a vacant, dilapidated building. After driving around the area, my son noticed a sign... More

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Todmorden, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

I stayed here for 3 nights as part fo a Saga tour of Italy. The hotel is beautiful in terms of rooms, with lovely comfy beds, and a gorgeous bathroom, but (I assume) the majority of rooms overlook the indoor plaza, which made it very claustrophobic, It was 30 degrees and the glass roof made it like a green house... More

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Podgorica, Montenegro
Senior Contributor
27 reviews 27 reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 28 November 2011
2
people found this review helpful

been there 25-27.11. Hotel is huge. Good: friendly stuff late check-out was not a problem, very nice room upgrade if you are PCR Platinium, spacious room with a balcony, great sleeping quality, outdoor pool, big gym on 5th floor, value for money Bad:position. Not easy to find even if you are on wheels. Be careful when driving to Caserta. Do... More

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Royal Tunbridge Wells
Top Contributor
104 reviews 104 reviews
Reviews in 47 cities Reviews in 47 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 4 November 2011

Before booking the Crowne Plaza in Caserta, I looked at the reviews on Tripadvisor. The "out-of-town" location was noted. As we had a rental car, this was not a problem. It could be difficult if one had no car. Should one need to take a taxi into town, the hotel has arranged a special Euros 10 each way deal. The... More

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1 review
3 of 5 stars Reviewed 24 October 2011

Bedrooms and bathrooms very good. No atmosphere in lounge or dining areas. Food not very good and service in restaurant much too fast. Plates taken away almost before each course finished. I stayed in the quiet zone but was woken up at 6am when the empty bottles were collected from the rubbish area. Would not stay there again. More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Caserta, responded to this review
26 October 2011

Dear Calne, Thank you for taking time out of your busy day to leave us a review. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Katie J Case Manager IHG... More

Great Oakley
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 18 September 2011
2
people found this review helpful

This was our last hotel visit during our group tour of Italy. When entering Caserta I wondered where we were going ,as it was a concrete jungle of run down buildings, not a very inviting area.The hotel looked large and was placed in the middle of this shambles. They must be doing something right as an extension is being built... More

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IHGCare, ihgcare at Crowne Plaza Hotel Caserta, responded to this review
19 September 2011

Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. I will follow up with the staff to ensure that similar incidents won't happen again. I am pleased that you did enjoy your large clean room. I was disappointed to read that you had a poor service experience when you... More

Edmonton
Contributor
14 reviews 14 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 August 2011

Rooms are just like in North America - big and clean. Huge rooms with big TVs, big bathrooms. Nice large pool. Friendly front desk staff. But beware of southern Italy. Women are treated as unequal to men. If you are a single female, it may be more difficult with the front desk staff as my wife found out when she... More

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Market Harborough, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 8 July 2011
1
person found this review helpful

located in a business area on the edge of town. Good food, but poor choice of wines and very expensive drinks. More

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Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed 18 June 2011

we came over for wedding, the crown plaza was big! the rooms were very clean and the decor was so stylish, the blackout curtains were great. bathroom very clean, chambermaids so happy. the breakfast was good.Gennaro's coffee was the best, very happy staff everywhere. pool was very clean life guard was good. you need a car to get to places.didnt... More

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The Netherlands
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 15 June 2011
2
people found this review helpful

Stayed in the Crown Plaza Caserta for 8 nights. The hotel is spacious, clean and the staff friendly. The swimmingpool was refreshing and is also kept very clean. Big underground car park which was free. Good breakfast, if you don't like the coffee that is at the buffet the staff wil bring you a fresh cappuccino which is quite good!... More

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Additional Information about Crowne Plaza Hotel Caserta

  • Crowne Plaza Caserta
Address: Viale delle Industrie, 81100 Caserta, Italy
Price range (per night):* INR4,897 - 7,149

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Crowne Plaza Hotel Caserta
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