We stayed at the hotel in April 2011 following our wedding at a nearby venue. (see my earlier review 'It was pants!'). After a memorable stay for all the wrong reasons and after a letter of complaint the hotel did accept the service we received on our wedding night was not acceptable and we were offered a free night which... More

Good value accomadation excellent staff fabulous breakfast. Staff endeavour to accomadate your needs and are very apporoachable with anty additional requests. More

I stayed here last week for one night booked by company for business in area. I stayed here earlier in the year for two nights. The reason i was prompted to write a review was to point out that if you are considering choosing this hotel then you may need to ask about the bedding. I stay at hotels at... More

What a disappointment! Our room (The Prince Albert suite) was huge with a four poster bed and a huge bathroom. Unfortunately, only 2 of the lightbulbs on the massive chandelier worked (bed-side lights didn't work at all) so it was very dark when we came home after a wedding at another hotel. What was supposed to look like dark oak... More

Possibly the most miserable hotel I've ever stayed (and if you check out my other reviews you'll see that I've stayed in quite a few hotels). the room was tiny and outdated, with ripped wallpaper and a damp patch on the carpet. The staff were surly and unhelpful and the atmosphere in the hotel was unpleasant. The food was appalling... More

We held our wedding reception in April at a nearby venue and wanted to spend our wedding night in a decent hotel. Here is tip number one - book via Best Western not via the hotel direct. I booked 4 rooms via the hotel and was charged one rate, my future husband then booked another two via best Western and... More

My wife and I chose to eat here after a recommendation but never again. Firstly staff were rude and obstructive, young and not properly trained in customer service. We noticed how dirtly everything seemed to be from the bar to the table we were eventually seated at. Our drinks arrived in dirtly glasses and I noticed how dirty and stained... More

Quite a lengthy stay at this Hotel due to work commitments so able to become familiar with the staff some of who fitted their roles better than others. Receptionists of which there were 4 and have to say not all Reception material, Emma too serious a lttle bit stern and not much personality, not very approachable, Fiona lovely lady, efficient... More

i was a guest at the bar/restuarant on a friday evening with my fiancee and family, having eaten here on other occasions and found the food good quality with ok service nothing exceptional. upon arriving on friday evening, it was very quiet, we ordered our meal off the set menu firstly the waiters/ess all seemed to be teenagers who had... More