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All 2 Croft-on-Tees hotels »

BEST WESTERN The Croft

Croft-on-Tees DL2 2ST, England
Hotel amenities
BEST WESTERN The Croft
3.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    8
    5
    9
    4
    5
Date Rating
Taunton, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 9 March 2012
1
person found this review helpful

Poor checking in, lack of staff, room very tired and not very clean. Food very poor and again crap service. Stay was for business would not consider staying again. As one of the guests commented it was poor 5 years ago and in has not got any better just worse. More

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Durham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 February 2012

Had a groupon voucher ..... Great hotel the Manager Malcolm and his staff can not do enough for you. Food was first class room was clean and everything was great . More

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Chester, United Kingdom
Senior Contributor
29 reviews 29 reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 22 January 2012

Stayed here on business and wanted a quiet night. Staff were helpful although reception was a bit slow due to only one receptionist. Room was massive with a large bed and clean too. The desk was not very well placed to work on, being tucked in an alcove near the generously sized bathroom but it was at least well lit.... More

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York, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 26 October 2011

We stayed at the hotel in April 2011 following our wedding at a nearby venue. (see my earlier review 'It was pants!'). After a memorable stay for all the wrong reasons and after a letter of complaint the hotel did accept the service we received on our wedding night was not acceptable and we were offered a free night which... More

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Yorkshire Dales National Park, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 October 2011

Good value accomadation excellent staff fabulous breakfast. Staff endeavour to accomadate your needs and are very apporoachable with anty additional requests. More

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Buckingham, United Kingdom
Top Contributor
58 reviews 58 reviews
Reviews in 35 cities Reviews in 35 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 October 2011

I stayed here last week for one night booked by company for business in area. I stayed here earlier in the year for two nights. The reason i was prompted to write a review was to point out that if you are considering choosing this hotel then you may need to ask about the bedding. I stay at hotels at... More

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Stafford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 September 2011
1
person found this review helpful

What a disappointment! Our room (The Prince Albert suite) was huge with a four poster bed and a huge bathroom. Unfortunately, only 2 of the lightbulbs on the massive chandelier worked (bed-side lights didn't work at all) so it was very dark when we came home after a wedding at another hotel. What was supposed to look like dark oak... More

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travellingwilbury66
Senior Contributor
33 reviews 33 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 7 August 2011
1
person found this review helpful

Possibly the most miserable hotel I've ever stayed (and if you check out my other reviews you'll see that I've stayed in quite a few hotels). the room was tiny and outdated, with ripped wallpaper and a damp patch on the carpet. The staff were surly and unhelpful and the atmosphere in the hotel was unpleasant. The food was appalling... More

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York, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 28 June 2011
1
person found this review helpful

We held our wedding reception in April at a nearby venue and wanted to spend our wedding night in a decent hotel. Here is tip number one - book via Best Western not via the hotel direct. I booked 4 rooms via the hotel and was charged one rate, my future husband then booked another two via best Western and... More

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Newcastle-upon-Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 June 2011
1
person found this review helpful

My wife and I chose to eat here after a recommendation but never again. Firstly staff were rude and obstructive, young and not properly trained in customer service. We noticed how dirtly everything seemed to be from the bar to the table we were eventually seated at. Our drinks arrived in dirtly glasses and I noticed how dirty and stained... More

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Additional Information about BEST WESTERN The Croft

  • Best Western Darlington
  • Croft Spa Hotel
  • Darlington Best Western
  • Best Western Croft
Address: Croft-on-Tees DL2 2ST, England
Price range (per night):* INR4,954 - 8,106

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BEST WESTERN The Croft
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