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BEST WESTERN Walworth Castle Hotel

Walworth DL2 2LY, England
Hotel amenities
BEST WESTERN Walworth Castle Hotel
Ranked #1 of 1 hotels in Walworth
4.0 of 5 stars 172 Reviews
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172 reviews from our community

    Trip type
Traveller rating
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Date Rating
Durham, United Kingdom
1 review
5 of 5 stars Reviewed 17 May 2012

My husband and I got married here in 2009 and went back to stay in 2010. It really is a fantastic place. The staff were incredibly helpful and polite to us and our guests - nothing was too much hassle. We ate in Hansard's restaurant the second time and the food was delicious. They were accomodating with our requests for... More

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Rachel Swain, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review
21 May 2012

Thank you for taking the time to write a review. It appears that you are a regular customer at our hotel, so I would firstly like to thank you for using us so often! It is always nice to get good feedback, and I will certainly pass your comments onto our team and we look forward to welcoming you back... More

nottingham
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2012

We stayed for 1 night on route to Scotland from the Midlands.Absolutely brilliant.Beautiful building, excellent location , comfortable room, very very friendly attentive staff - a real Gem. Wished we could have stayed longer. More

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Rachel Swain, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review
21 May 2012

I am pleased you enjoyed your stay at our hotel and we look forward to welcoming you back again in the near future. More

peterborough
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 May 2012

This is the 2nd time we've stayed at Walworth - and you dont go back to a place unless you really like it. We booked a suite and stayed in 2 different rooms on both occasions. The first suite was the Bayeaux suite - spacious rooms witha gorgeous view from a lovely old, stained glass window in the living area;... More

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Rachel Swain, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review
15 May 2012

Thank you for taking the time to write your review of our hotel. I do take on board your comments, and we are currently in the process of upgrading some of our bathroom facilities. I am pleased you enjoyed your stay on both occasions, and look forward to welcoming you back in the near future. More

Durham, England, United Kingdom
1 review
4 of 5 stars Reviewed 1 May 2012

My husband and I stayed overnight at Walworth Castle to celebrate our wedding anniversary. We were greeted by friendly, accommodating staff who reflected the high standard of service we received from all of the staff. Our four poster room in the castle was decorated and furnished in a grand style which enhanced the historic feel (although the bathroom was modern).... More

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Rachel Swain, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review
8 May 2012

I am pleased you enjoyed your stay and in particular Hansard's restaurant. We have been awarded an AA rosette for our food, although it is always great to hear feedback from our customers. I will ensure your comments are passed onto all the members of our team who were involved in making your stay so special. More

Lincoln
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 29 April 2012

We booked Walworth Hall as a venue for a wake, we thought the setting was beautiful and was a fitting tribute to my late Father in Law. The booking and all arrangements were handled by Jean, could not have been organised better. Thank you to all the staff for making the arrangements and for the level of service. We also... More

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Rachel Swain, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review
30 April 2012

Thank you for taking the time to write your review. I have passed your comments onto Jean, and we look forward to welcoming you back to our hotel in the near future under happier circumstances. More

Middlesbrough, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 23 April 2012

My husband and i stayed here for one night 21st April for a murder mystery night. We arrived at 5pm and were given our room on the west wing of the hotel. Room very modern and clean. Our bed looked huge, it was a double bed and a single bed put together, but very comfortable. Small flat screen tv in... More

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Rachel Swain, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review
26 April 2012

Thank you for reviewing the murder mystery night you attended at the hotel, I am pleased you enjoyed it! We are in the process of updating the products available on the bar, and I certainly take your comments on board and will look at increasing the cider options. Again, thanks for your comments and we look forward to welcoming you... More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 22 April 2012

We booked a one night stay in a tower suite which had some fabulous features & views however the room was cold (electric heater provided in the bedroom) on arrival which warmed up later in the evening. The furniture was dusty with cobwebs, there was no milk for the tea making facilities and in the bathroom the bath taps could... More

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Rachel Swain, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review
23 April 2012

Thank you for taking the time to write a review about our hotel. Firstly I would like to apologise for the flagpole being noisy. I will ensure our maintenance manager rectifies the problem immediately. We usually offer milk in the room for teas and coffees with an option of fresh organic milk on request, and apologised if on this occasion... More

St Albans, Herts, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 April 2012
1
person found this review helpful

The staff were so helpful and friendly, especially Margaret, Cath, Mary, Jean, Gavin and Surinder. Easy to check in and out. Whatever you needed, they got it and quickly. Good food. Some rooms really need a wardrobe, and electric showers in all rooms would be excellent. But it's such a super building, and beautiful grounds. We had 2 big family... More

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Rachel Swain, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review
23 April 2012

Firstly I would like to thank you for taking the time to write your review about our hotel. I will certainly pass on your comments to our team about the service you received. I am pleased you enjoyed your family get together and would like to thank you for choosing Best Western Walworth Castle Hotel. More

Wakefield, United Kingdom
Top Contributor
52 reviews 52 reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 8 April 2012

I had friends visiting from america and as we were going to be in the Darlington area took the chance to stay at a castle. My american friends loved their feature room with its 4 poster bed. I also had a castle room but not a feature room. I think it is worth paying the extra for a castle room... More

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Rachel Swain, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review
23 April 2012

I am pleased that both you and your American friends enjoyed staying in the Castle. There is so much history at the hotel as it dates back to 1189! I am pleased you had an enjoyable nights sleep and that you enjoyed the free wifi! We look forward to welcoming you back in the near future. More

Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 March 2012

Stayed for one night on business. Room in annex quite small but perfectly adequate and decor of a good standard. Good nights sleep. Colleague had wet paint in room, but another was found for him quickly and free drink offered. Good steak and chips in bar. Breakfast in main dining room was of very good standard. Efficient checkout. Everything you... More

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Rachel Swain, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review
23 April 2012

I am pleased you enjoyed your overnight stay in the west wing, and look forward to welcoming you back again when you are next in the area. Thank you for taking the time to write such a positive review of our hotel. More

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Additional Information about BEST WESTERN Walworth Castle Hotel

  • Best Western Darlington
  • Darlington Best Western
Address: Walworth DL2 2LY, England
Price range (per night):* INR5,967 - 11,765

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BEST WESTERN Walworth Castle Hotel
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