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Smugglers Cove Dr, Cap Estate, St. Lucia
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Cap Maison
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92%
Ranked #1 of 2 hotels in Cap Estate
Most recent review
5 of 5 stars Reviewed 17 June 2013
Lukasz B Lodz, Poland
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283 reviews from our community

Traveller rating
    221
    42
    16
    4
    0
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Families
31
 
Couples
205
 
Solo
5
 
Business
8
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Lodz, Poland
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

Luxurious yet friendly. This was my third stay at Cap Maison and the magnetism of the place keeps attracting me whether I'm in St Lucia on holiday or business. I think it's the laid back unpretentious and friendly attitude of virtually every member of staff up to the General Manager who is there to help with whatever trivial request you... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

We absolutely loved our stay at Cap Maison, hard to put in to words just how beautiful the place is and how friendly & helpful everyone was. The apartment was amazing with everything you needed for a family holiday (and more!) and was very tastefully done. All the rooms were full of character and had that feel of understated luxury... More

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Antigua
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 June 2013 NEW

I found Cap Maison to be a completely romantic hide-away, cossetted in 5 star luxury and with service to match.....and I am still kicking myself for not having my wife join me whilst I was there on a recent business trip to St Lucia. The hotel oozes charm and easygoing sophistication, my suite had just about everything I could have... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 11 June 2013 via mobile

This hotel is in need of good make over. Definitely not 5 star, more 2 star. Shower in room is poor with bad water pressure and hot water! Toilet very rarely flushed properly. Tiles around wash basin were chipped. Beach was very small and sunbeds were very uncomfortable! The beach food was a joke the tiny burgers were so expensive... More

Was this review helpful? Yes 1
RossCS, General Manager at Cap Maison, responded to this review
12 June 2013

Thank you for posting your review following your stay with us in May of this year I am sorry that you encountered some plumbing issues which I note that were rectified as soon as you brought them to our attention It is really hard to respond specifically to your review as clearly we did not meet your expectations and that... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 8 June 2013

We had the pleasure of staying a Cap Maison for our honeymoon. Cap Maison was recommended to us by our travel agent in DC, Perfect Honeymoons. This hotel offers much more than a large resort. At Cap Maison you don't get the over crowded atmosphere that you get at some of the more popular "Sandals" type resorts. Everyone is extremely... More

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Lexington, Kentucky
1 review
5 of 5 stars Reviewed 1 June 2013

We LOVED our stay at Cap Maison. I never write reviews but because this place was so romantic and wonderful, I have to tell people about this place. The service was exceptional in the restaurant. The food was exceptional in the restaurant. The food was the BEST we have ever had anywhere!! We found ourselves getting so excited about the... More

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Isle of Man
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 27 May 2013 via mobile

Firstly upon arrival at 11.30am there was no " warm welcome, how was your journey etc" we were just told rather frostily that our room wasn't ready and we could wait by the pool. No mention of our bags,or how we could get changed, it was only when the receptionist realised that we were not happy that she offered changing... More

Was this review helpful? Yes 2
RossCS, General Manager at Cap Maison, responded to this review
15 June 2013

Thank you very much for taking the time to post your review following your stay with us and I am very sorry that everything was not perfect during your spent with us I totally agree with your sentiment with regards to your arrival and clearly we knew of your early arrival and there should have been no delay in accommodating... More

Verity1108
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 20 May 2013

Visited this hotel in June 2012 (apologies for the late review) and it was fantastic. Unfortunately I was only at Cap Maison for one night however I had a fantastic stay. The staff here are fantastic, the gardens and facilities well maintained and the food is excellent. I had a junior suite on the ground floor with access to the... More

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RossCS, General Manager at Cap Maison, responded to this review
4 June 2013

Thank you very much for posting your review - it’s great that you can recall your experience since visiting in June 2012! I am impressed It was lovely to read that you had a great time and hopefully next time you will be able to stay a little longer with us Kind regards Ross More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013

I choose St Lucia and Cap Maison for a quick 5 day break between work conferences. I was looking for a place to relax, recharge and be pampered. Well Cap Maison certainly was the place to do it. I was not disappointed. Its a longish drive from the airport, however its so picturesque you forget about the drive. My first... More

Was this review helpful? Yes 1
RossCS, General Manager at Cap Maison, responded to this review
4 June 2013

Thank you very much for posting your recent review of Cap Maison and it was great to read that you had such a great experience during your five days spent with us It sounds like it was a nice balance after work at your conference and the antidote of a great deep tissue with Julian in the Spa - Craig's... More

Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 19 May 2013 via mobile

To sum it up, wonderful. I absolutely loved this place. I know most on here agree but the few complainers are seriously nutty. Yes, Cap is a little out there, that's part of the allure. Pigeon Island is a short walk, Rodney Bay is a bit longer of a walk, in either case if you can afford to stay at... More

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RossCS, General Manager at Cap Maison, responded to this review
4 June 2013

Thank you very much for taking the time to post your review following your stay with us and I am delighted that you enjoyed your 7 wonderful nights with us and I think you summarized what guests would expect perfectly We look forward to your return visit at some point in the future Kind regards Ross More

 
 
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Additional Information about Cap Maison

Also Known As:
Cap Maison Hotel
Cap Maison Hotel Cap Estate
Cap Maison Gros Islet
Cap Maison Hotel Gros Islet
Cap Maison St. Lucia/Cap Estate
Address: Smugglers Cove Dr, Cap Estate, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Gros Islet Quarter > Cap Estate
Amenities:
Beach Fitness Centre Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotels in Cap Estate
#1 Romantic Hotels in Cap Estate
#1 On the Beach Hotels in Cap Estate
#1 Family Hotels in Cap Estate
Price range (per night): ₹20,113 - ₹30,371
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Cap Maison is a new family owned and managed five star boutique resort. Located above a beautiful secluded sandy cove on the north west coast of St Lucia, Cap Maison offers luxury private villa suites, many with private rooftop pools. Facilities include a waterfront fine dining restaurant, spa, fully equipped fitness centre, walk in wine cellar, beach club with chaise lounge service, free non motorised water sports, a hiking and running club, private 46 foot resort boat, club lounge with (computer access) and concessionary golf. ... more   less 
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