I stayed in a single en-suite room with an American single bed. Bed is lovely - very big for a single. Room was very clean and more than adequate. Staff very friendly and helpful. Breakfast was a more than adequate continental style - choice of cereal, toast and yoghurt with a very helpful member of staff making sure you are... More

We had the double room near the reception. The cleanest of the room was a lot to de desired. I wrote hello on the dust on the headboard. The bedside tables we had to wipe the dust of them. Didn't feel I could have a shower tiles on the floor all cracked and the bathroom looked out to the road.... More

A new job has me based in Richmond and as the hotel round the corner I can't fault it. If you want all the trimmings then this isn't the hotel for you. If all you went is a comfy bed, good breakfast and a relaxing stay then this is for you. Ok, so it's under the Heathrow approach and the... More

Two night stay for rugby match at nearby Twickenham. A comfortable, convenient hotel near the station and within easy walking distance of the stadium (although there was an excellent shuttle bus service on the day). Breakfast was cereal and toast, but plenty of cafes a ten- minute walk away offering full English. My only slight grump was the very small... More

Hotel is very well located in the heart of Richmond. Rooms are clean and nicely decorated. Staff was attentive and helpful. We stayed in a big room street side for 1 night. The bed was comfortable and the room clean. Bathroom could have done with some paint but was otherwise clean.

I needed a hotel close to central Richmond. This is about 5 minutes' walk from the station. I had a single room in the basement. It was clean, quiet and spacious. It had everything I needed. As other reviewers have said, the breakfast is not up to much but it's adequate. I would stay at this hotel again.

I went to Richmond to do research at the Archives and booked a room for 12 nights. Even though photocopying is advertised as one of the facilities, they said it was not available. The mattress was awful and had to ask them to change it. The hotel information sheet was not in the room and the receptionist told me he... More

This is a budget hotel that belies its charges. while the rooms are bijou the standards are not. Convenient for rail and road connections. The rooms are clean and dressed to a good standard,but don't fall out of bed in room 7 as you may check yourself out. the welcome was a delight and the breakfast room clean with good... More

This is a budget hotel that is ideally situated for twickenham plus only 2 minutes walk from Richmond station for overground or underground trains into London It is a clean & comfortable hotel which does not raise prices just because an event is nearby they even go out of thier way to provide information about parking travel & any other... More