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All 10 Richmond hotels »

Richmond Gate Hotel

4.0 of 5
152 - 158 Richmond Hill, Richmond TW10 6RP, England
Hotel amenities
Ranked #1 of 10 hotels in Richmond
4.0 of 5 stars 135 Reviews
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135 reviews from our community

What travellers say about this hotel
  • Reception staff(6)
  • Very good(4)
  • Swimming pool(4)
  • Bar Prices(3)
  • Comfortable bed(3)
Traveller rating
    51
    45
    20
    12
    7
Only show reviews for Family (19) | Couples (64) | Business (25)
Date Rating
YenYee
Zug, Switzerland
2 reviews
1 of 5 stars Reviewed 8 February 2012 NEW

2 stars customer-centric mentality 1) Arrived on 7 Feb. 2012 at 09:30. Was "greeted" by an unfriendly staff at the reception. When asked about whether one can check-in, he replied with a stern, " You can only do it after 2pm". Then, strugglin with a big suitcase and 2 bags, one asked if the big suitcase can be stored somewhere.... More

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travellerSouthampton
Southampton UK
Senior Contributor
24 reviews
14 helpful votes
4 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Our second one night visit this year. Trawled this site for the best rate. Excellent check in on both occasions by Emma. Very welcoming and cosy ambience about this hotel which enjoys an excellent position next to the Park and is a pleasant 10 minutes’ walk from the town centre with its numerous restaurants etc . Room was compact but... More

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KJFSwanley
Swanley, Kent
Contributor
17 reviews
4 of 5 stars Reviewed 31 January 2012

Having stayed at the neighbouring Richmond Hill Hotel (which was pretty poor) the previous year, I was looking forward to staying here with a little trepidation. However, I needn't have worried. What a contrast - good service (although the restaurant staff were a little confused and overwhelmed by our group), good food in the restaurant and at breakfast, nice rooms... More

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Ann M
London, United Kingdom
1 review
5 of 5 stars Reviewed 23 January 2012

I stayed here for a night by myself (female early 30s) to have a bit of R&R and be close to nature and some shops - and it couldn't have been a better choice. The location is perfect, right on the edge of Richmond Park and a 5 minute walk down the hill into town. I walked there from Wimbledon... More

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MaryMacDublin
Dublin
Senior Reviewer
9 reviews
4 helpful votes
5 of 5 stars Reviewed 21 January 2012

Myself and a colleague had the pleasure of a night in this lovely hotel whilst attending a conference in Twickenham. Both of us were delighted with our rooms which were superbly finished and wonderfully designed. Beautiful quality. The minibar was not expensive and we paid bases on trust, not a nasty calculator. Delicous breakfast and 40 lengths of the pool... More

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Warren Kinkaid, General Manager at Richmond Gate Hotel, responded to this review
24 January 2012

Dear Mary Thank you very much for taking the time to give us your lovely feedback. We look forward to having the opportunity to welcome you back to the Richmond Gate Hotel in the near future - perhaps for a leisure visit? Kind regards Warren Kinkaid General Manager More

TravellingCloudberry
London, United Kingdom
Senior Contributor
25 reviews
25 helpful votes
4 of 5 stars Reviewed 18 January 2012

We loved staying at the Richmond Gate Hotel in beautiful Richmond. The hotel is warm and welcoming with friendly, helpful staff. Our room was excellent with cosy contemporary decor, lovely view of the garden and good standard of cleanliness. Breakfast was offered for £16.50ea or £12.00ea if pre-paid at reception but we declined deciding instead to take a walk down... More

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jordan h
London, United Kingdom
1 review
5 of 5 stars Reviewed 15 January 2012

My wife and I had out wedding at the Richmond Gate Hotel. The hotel was the perfect setting for the day, we got married in the Terrace room and had the reception in the Conservatory. Every guest was thoroughly impressed by the hotel and the rooms as quite a few stayed the night. The service was impeccable and the staff... More

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Tom C
Manchester, England, United Kingdom
1 review
5 of 5 stars Reviewed 13 January 2012

My boyfriend and I had a lovely stay at the Richmond Gate! Staff were lovely, dinner was beautiful and in such a nice setting. Only downfall was that the spa was closed for repairs when we went (having booked the hotel for this purpose), however the bathroom was big enough so it was fine! More

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Warren Kinkaid, General Manager at Richmond Gate Hotel, responded to this review
24 January 2012

Dear Guest Thank you very much for your lovely comments. I am sorry that our spa pool was closed during your stay. I am pleased that you had a chance to experience a boat trip on the Thames. We look forward to having the opportunity to welcome you both back to the Richmond Gate Hotel in the near future. Thank... More

chefchef
oxford
Senior Contributor
32 reviews
31 helpful votes
4 of 5 stars Reviewed 13 January 2012

Friendly staff, comfy beds, great room enjoyed it, thanks More

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Warren Kinkaid, General Manager at Richmond Gate Hotel, responded to this review
24 January 2012

Dear Guest Thank you very much for your great comments. I will ensure the team are made aware of your feedback. We look forward to having the opportunity to welcome you both back to the Richmond Gate Hotel in the near future. Kind regards Warren Kinkaid General Manager More

Caerphilly1
UK
Senior Reviewer
7 reviews
34 helpful votes
4 of 5 stars Reviewed 10 January 2012

Four of us stayed at this hotel for 3 nights over the New Year break. It is a lovely hotel with good leisure facilities. The bedrooms are small but well furnished and the bathrooms are modern and clean. We didn't book breakfast or eat dinner at the hotel so unable to comment about the food. The hotel is a good... More

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Warren Kinkaid, General Manager at Richmond Gate Hotel, responded to this review
24 January 2012

Dear Guest Thank you for your comments, and I am pleased that you had an enjoyable stay with us at the Richmond Gate hotel. I am sorry to hear that there were some issues, please rest assured that this is not the level of service we strive to achieve at the hotel, particularly with regards to the lack of apology... More

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