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All 10 Richmond hotels »

Petersham Hotel

Nightingale Lane, Richmond TW10 6UZ, England
Hotel amenities
Ranked #2 of 10 hotels in Richmond
4.0 of 5 stars 107 Reviews
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107 reviews from our community

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Traveller rating
    52
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Date Rating
JJON
Governorate of Muscat, Oman
Senior Contributor
42 reviews
51 helpful votes
4 of 5 stars Reviewed 17 December 2011
1
person found this review helpful

Sits close to the river, wonderful view. Go for a room with a view over the river, well worth it. It is a grand house in itself. Our room was reasonably modern, bathroom was large and nice, with nice bathroom. Easy walk to town along the river walk. Richmond park within easy walk. Wonderful in the summer. The tube station... More

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Mark&Nic
Nottingham, United Kingdom
Senior Contributor
29 reviews
17 helpful votes
3 of 5 stars Reviewed 15 December 2011

Stopped one night at the beginning of December 2011 after watching the Help for Heroes rugby match at Twickenham. Beautiful hotel in pristine grounds with outstanding views. Reception staff were French but pleasent. Room was small but clean and well appointed with a recently re-vamped bathroom, free tea and coffee and a small LCD TV with cable. The staircase in... More

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ears_10
London, United Kingdom
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 28 November 2011

I love this hotel. Have stayed there twice now. This time was for a wedding anniversary and we took our 5 year old. Because we wanted some privacy we booked what I believe was called The River Suite - though was referred to by reception staff as The Penthouse. Very spacious with fantastic views. Decor sadly quite dated, which a... More

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PMDLeeds
Leeds, United Kingdom
Contributor
12 reviews
7 helpful votes
5 of 5 stars Reviewed 24 November 2011

Three cousins and partners needed somewhere at fairly short notice to attend a family funeral at Mortlake, and we stayed here. Very comfortable. Our room, in new wing, was not huge and looked onto carpark but was quiet enough even with window open, to my surprise (room seemed hot, turned down heating and opened window a little, went to bed... More

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Jenstan23
Penrith, United Kingdom
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 24 October 2011

What a beautiful building, with lovely rooms, set in georgous grounds, shame I wont be staying there again due to the stuck up, unfriendly, unflexible attitude of the reception staff. It would be nice for them to look up what reception means or look up from their desk to speak would be a start. I really am sorry you had... More

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PetershamGroup, Manager at Petersham Hotel, responded to this review
2 November 2011

I am so disappointed to receive this stinging review and have investigated as much as possible, albeit with very little information to go on. In truth I don’t recognise this as The Petersham, as I have never received such strong service criticism in the fourteen years I have led the team and managed the business for the owners. What I... More

IsofEsher
Esher, Surrey
Contributor
12 reviews
1 helpful vote
1 of 5 stars Reviewed 21 October 2011

don't go to the Petersham expecting the old standard of Bentley fine dining. you will have to suffer their usual freezing air conditioning if seated at a middle table. To top it off party inlcuding loud children complaining this is boring ! my duck was so dry and overcooked half was inedible and no comment of apology when I had... More

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PetershamGroup, Manager at Petersham Hotel, responded to this review
2 November 2011

I am very sad to hear these comments and respond firstly to apologise for the disappointing lunch and secondly with regret that we were unable to appease you before you left, as this would have been the most satisfactory conclusion for all. And thirdly to note that you have enjoyed The Petersham before and this rather public airing of your... More

BigAl066
Northampton, United Kingdom
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 24 September 2011

really enjoyed our stay here. the staff were all friendly and helpful. the room, whilst not the biggest was more than adequate and spotless. the key feature is the view which is excellent and we were fortunate to have use of the river view room. the food was good but not outstanding. i would definately go back here. More

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Leila62
Houston, Texas
Contributor
12 reviews
1 helpful vote
5 of 5 stars Reviewed 23 September 2011

Rooms are small by US standards but well equipped. Lovely newly done bathrooms. Fantastic view from restaurant. Very historic building. More

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xahn
Bodmin, United Kingdom
Senior Reviewer
7 reviews
3 helpful votes
3 of 5 stars Reviewed 23 September 2011
1
person found this review helpful

Lovely building with great views from the dining room. Room was small and bed not that comfortable.Disappointed by the room considering the photos on the web site,and we booked direct with the hotel. Ate dinner in the restaurant on the first night. Considering its "reputation" we were disappointed The potted shrimps are not recommended, little evidence of the lobster butter... More

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geoffandsally
Buckinghamshire
Reviewer
3 reviews
5 of 5 stars Reviewed 19 September 2011

We were married in the River Room at the Petersham hotel on 21st August this year. This hotel has a stunning ornate open staircase which cannot be appreciated unless you visit it. The River room seats up to 40 and has a large balcony with outstanding view over the Thames - this was particuarly appealing to my husband who is... More

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Petersham Hotel Also Known As

  • Petersham Hotel Richmond
  • Hotel Petersham
Address: Nightingale Lane, Richmond TW10 6UZ, England

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