We arrived on Friday a cold day but the welcome from the reception staff was very warm indeed. We arrived in time for coffee and a snack of which wasn't bad. The rooms were of a high quality in decoration and warmth, the tea/coffee and biscuits in the room was more than adequate and the bathroom was spotless. Also on... More

Just returned from a weekend at The Royal and had brilliant time. Family party of 10 for my Fathers 80th Birthday. Rooms 216, 201, 202, 203 and 204 which all had great sea/pier views. Room 201 was quirky with uneven floors which made you feel a bit drunk! Evening meal was great as was breakfast and staff were attentive. Altogether... More

Another excellent visit to the Royal, this time as a Birthday Trip. This Hotel is centrally located in W-s-M, with plenty of secure parking, ideally placed for trips to the sea-front and/or shops, whatever is your bag! It's also handy for the station (about 10 minutes walk ... faster by car or taxi) for trains to Bristol (north) or the... More

I stayed at the hotel a few weeks ago and decided to have a full body massage as I was on a very stressful work visit, and thought it would be quite a relaxing treat. Well, I left feeling more stressed than when I arrived. The treatment was horrendous, completely over priced for what it was, and the therapist clearly... More

My friends and had a meal in the Feathers Bar at the Royal, it was disgusting, we had the pie of the day which was inedible. We complained to the waiter but no action was taken. I would certainly not recommend this to any of my friends. More

I only stayed for one night but my room was clean, warm and comfortable. Check in was efficient and polite. The electrics tripped in my room but this was dealt with quickly. Breakfast was very good. More

Having taken a party the other monday evening to incude my 89 year old father as a treat, it was a very poor meal cold tasteless and the waitress was less than helpful We nearly had the food in our laps and there was more wine on the table cloth.I wrote to the Manager with no reply on the second... More

I booked the restaurant in the hotel for 22 family members to get together - after more than a year of seeing each other. The food on the night was terrible! We had a pre-set menu for £20 per head - which we had agreed beforehand and the chef would have had about a week to prepare for us! The... More

I have just returned from Royal Hotel after having been issued with a complimentary nights accommodation due to my previous visit being below standard. I went with an open mind hoping that the standard would have improved as I really love the hotel and its location, but unfortunately whilst there was an improvement in some areas, I was still disappointed.... More