My husband and I have just returned home from one of THE BEST Christmas Beaks we have ever had. The Hotel staff were really nice and helpful, our room was lovely overlooking Weston Bay. The whole place is immaculate, warm and welcoming. By far, the one thing we MUST comment on was their super Head Chef (Lee). What a great... More

me and my husband visited the hotel last January and we couldn't fault the hotel we went Friday till Monday and it was brill.staff very helpful food was good and the room was good ,found no faults at all with this hotel and will be returning next year thanks for a good holiday Mr and Mrs till. More

after reading some reviews before trip i felt some concern but they were needless have been group organiser for about 12 years now and our party had a lovely time staff more than helpful n friendly hotel clean no complaints with food anything there for the asking and staff great out of a party of 51 we got 1 complaint... More

i booked this short break after asking if it would be possible due to my 83yo moms health she could have a lower easy access room..i was assured this would be no problem. we arrived bang on the dot 2pm friday..1st time ive ever had to pay on arrival anywhere, made own way to rooms..felt like a rabbit warren, we... More

Stayed 8 days in Anugust 2011. Fire alarm went off at 12.45am absolute panic people dashed from hotel in nightwear mostly elderly and infirm. No hotel staff on duty and guests used mobile phones to call firebrigade her were disgusted that we had been abandoned in the middle of the night. 2 people on our coach were woken by the... More

By and large I agree with other reviewers about cleanliness and food. I also agree about the conflict between receptionist and bar staffing, but particularly appreciated the service by the dining-room waiters/waitresses. My issue with this hotel is that guests are told to pay the balance of the price on arrival -- that is, you pay in advance for something... More

just returned from a three day coach/hotel break. Agree with some other reviews. The hotel is two star so you get what you pay for. cheap and cheerful comes to mind. Staff mostly east european but very attentive and friendly. hotel clean and food, especially breakfast, very good.. Our main concern, as we were on the fourth floor was the... More

My sister and myself visited this hotel on 15.7.11 for 3 nights,which was our first visit to this hotel. We had a fantastic time! The staff were lovely and made us feel very welcome. Really value for money. We met a lovely crowd which made a difference. All in all we had a lovely time and would definately recommend this... More

stayed here because our usual hotel was full. first impression not too good as one member of staff trying to service reception and bar. waited about 15 minutes to get served. after that every went very well. clean rooms, great breakfasts and fairly good evening meals. entertainment i found pretty good and i'm under 65!. during the evening there were... More