My wife and I stayed here whilst on our vacation around Scotland. We stayed here for 2 nights. The surrounding areas is very beautiful and we thoroughly enjoyed our walks by the rivers. The hotel however was very dated. There were a few holes around the curtain area in our room, the window was jammed open and the room very... More

Stay was ok. The food was very reasonable. Bed was comfortable enough & I slept well. Cleanliness could not be faulted. The staff were polite and courteous. Parking was a bit of a problem. Free wifi with good connection speed. My only gripe is the place is very dated. Definitely not the best; Best Western I have stayed in. It... More

Read the reviews and thought "this isn't going to be good", but how wrong they were. The room I had was contemporary in style and was what I would expect from a building of this age. It was clean, well stocked with toiletries and a beverage tray, more available from reception. There were a couple of minor problems with the... More

We stopped here for a meal on Sunday 24th July 2011. The service was excellent, the food was very good, and the price was very reasonable. Would recommend this for a meal, in fact we will definately come here again when in the area. We did not stay in the hotel so we cannot comment on the rooms but the... More

Clean rooms and great bar. Thanks F or a GREAT TIME. More

We were enjoying a great dinner when we noticed about fifty people aged from 8 to 80 entering the hotel carrying violins . On enquiry our hostess Jacqui Melvin told us it was "fiddle practice night " and offered to serve our coffee at the back of the function room where it was being held . It was great experience... More

We first visited the Burnett hotel last November and found the hotel to not be up to the standard of the best western cliantels expectations. We have stayed in best western hotels all over europe and this was 3rd rate to what we have come accustomed to from best western on our return we complained and recieved an apologey and... More

Travelled here Saturday 2nd April Room 29 had badly stained mattress,curtains hanging off rail ,carpet and chairs in room not clean. Offered room over bar advised ,noisy till after 1a.m. No manager to handle complaint left for home ,although he was sitting behind reception on our check in........Wasted journey have written to head office Best Western .In my opinion would... More

I can't fault the cleanliness of this hotel.. it really was spotless. The staff were friendly and welcoming. The hotel is in the centre of Banchory so very handy for shops, pubs and exploring BUT the decor and furniture are a bit tired and there was a musty smell in the corridors and stairwells. The windows in the room were... More