The hotel is located about 15 minutes from Gatwick airport so it is very convenient for transit passengers who just need a place to get some sleep and take a shower. We asked for the code to access the internet and we were told that the wifi is only available in the lounge. We told the staff that their ad... More

This is an OK place. It is spartan, but acceptable. There was a bit of traffic noise from a side-street, but nothing untoward. The staff were friendly. WiFi was available, but reliable only in the lounge, rather than the rooms. At least it was available and free. :-) There was no remote for the TV, but that is a small... More

Unfortunately my girlfriend booked this as a stopover for our family prior to an early morning flight .....all of us were disgusted,DONT BOTHER,there cant be worse places to stay..can there?what a dump and I will emphasise.. A DIRTY SMELLY DUMP run by people who dont give a f@@@.If they think this is a good standard of "hotel"in thier country then... More

We have been staying at the Gainsborough on and off for 8 years sometimes twice a year and have watched it go downhill especially over the last 3-4 years. Last year was the final straw, the room was dirty and smelt of damp but what made us so mad was the fact that we booked a continental breakfast as we... More

Stayed at this place for 5 nights and it was my worst nightmare. The staff were very rude and the owner very obnoxious. I was in the customer living room watching TV and his small child came in and swtiched the TV over and made alot of noise. Room was smelly and toilet smelt of urine, the toilet was the... More

We booked this place as it was near the airport but that is it.It advertises licenced bar but after a long journey i was told there was no bar.The stairs are small and hard to get your cases to your room.The room is very basic and smelly.Alarm clock did not work,luckily my wife woke in time for the trip to... More

First impressions was good especially after reading the reviews. Rooms were clean staff were polite and breakfast was good although they could do with serving beans. More

On arrival for a one night stay, waited in reception as a sign read that owners were ' collecting guests from airport and would be back in 15 mins', waited a good half an hour, after which someone walked out of back room to check me in, having been there all along. No cars had entered the car park, and... More

Booked online to stay here because of its close proximity to Gatwick airport and the price was relatively cheap, however that is where the positives end. For some unknown reason they refuse to except payment in cash, you can only pay with a credit card. I can understand taking credit card details as a security bond, however I think a... More