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BEST WESTERN Gatwick Moat House

3.0 of 5
Longbridge Roundabout | Gatwick, Horley RH6 0AB, England
Hotel amenities
Ranked #5 of 14 hotels in Horley
3.5 of 5 stars 220 Reviews
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220 reviews from our community

What travellers say about this hotel
  • Shuttle buses(9)
  • Car park(5)
  • Good value(5)
  • Very friendly(4)
  • Reception staff(3)
  • Double beds(3)
  • Bar area(3)
  • Clean and comfortable(3)
  • Room service(3)
Traveller rating
    34
    86
    54
    19
    27
Only show reviews for Family (31) | Couples (88) | Business (23)
Date Rating
kowloonfan
milton keynes
Senior Reviewer
6 reviews
9 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

I arrived after midnight exhausted after a long flight but check in took only a few minutes and I was soon in my comfortable room enjoying a cup of tea. The bed was very soft and comfortable just what I needed after hours of airplane seat! The bathroom had toiletries and a soak in the bath was wonderful after my... More

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Caroline C
Ho Chi Minh City, Vietnam
1 review
5 of 5 stars Reviewed 10 February 2012 NEW

We really weren't expecting much from this hotel given some of the other reviews, but found it to be exactly what we wanted for the night before our flight. Big, comfy room, AMAZING shower, friendly staff, fresh and tasty breakfast. I didn't think the hotel appeared tired as others had said, they seemed to be keeping up the decor and... More

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David7982
Northern Ireland
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 10 February 2012 NEW

We stayed here en route to Mexico in Jan 2012. We chose this hotel because of reviews on tripadvisor and its price. We payed £43.54 on lastminutetravel.co.uk for our room including breakfast for 2 people and we think it's great value for money and definitely worth paying the extra few pounds to stay here rather than a Travelodge. On arrival,... More

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smudge382
Birmingham, United Kingdom
Contributor
11 reviews
2 helpful votes
3 of 5 stars Reviewed 9 February 2012 NEW

We booked on booking.com and when we arrived the unwelcoming receptionist told us we had pre-paid, which was fine - what she omitted to mention was that without putting credit onto our account we couldnt get a drink or a meal. We'd travelled a long way and to have to mess about with cash/credit cards at the end of a... More

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eurotraveller0963
England
Senior Contributor
34 reviews
13 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW

We stayed here going out and coming back from a recent trip to Marrakech. On the first visit we were allocated a fifth floor room, which was freezing cold. Quickly rectified by the receptionist, who then personally checked that the new room was warm with the heating fully working. This is a well-organised transit hotel - would not recommend it... More

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Geoff H
Southampton, England, United Kingdom
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

Even now I find it hard to believe that I booked a hotel for 1 night for 3 persons (myself, wife and 10 year old son), that had 3 good size and VERY comfortable beds PLUS got 2 weeks free parking for my car for £129. How is that possible? OK, so the hotel is slightly dated but it is... More

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James W
Worcestershire
Senior Contributor
38 reviews
22 helpful votes
3 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Purchased the fly drive. Two rooms, plus 5 days parking for about £160. Not bad, but needs a refurb. Feels like the old TrusthouseForte. Bed hard, needs new mattress. Food ok, and reasonable value. Service was friendly enough. Nothing to write home about, but clean , cheap and convenient. More

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katy3816
Phoenix, Arizona
Senior Contributor
23 reviews
3 helpful votes
3 of 5 stars Reviewed 30 January 2012

Let me start off by saying that the staff where very helpful and accommodating to our needs and tried to resolve our issues in a timely and professional manner. Upon checking in we found that the rooms were exceedingly small and they switched us to a slightly larger room. The only problem was that the room was exceedingly hot and... More

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Villemies
Turku
Senior Contributor
24 reviews
9 helpful votes
4 of 5 stars Reviewed 27 January 2012

I needed a hotel between flights and got the night for a decent price of 46£ inc.breakfast (from bestwestern website). Standard hotel room, no complaints whatsoever. Breakfast adequate. The hotel was easy to walk to from gatwick airport because as soon as I arrived to gatwick I left my luggage to the airport on thomsons early bag drop the night... More

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TravelBean024
Valencia, Spain
Contributor
14 reviews
29 helpful votes
5 of 5 stars Reviewed 21 January 2012

We stayed here for one night 18thDecember 2011, after our TransAtlantic flight, and before our return flight to Spain 19thDecember. Obviously, we arrived at the hotel quite early in the morning, and were very warmly welcomed, and told that a room was available for us immediately. After five hours sleep, we asked if the shops were open, (it was the... More

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BEST WESTERN Gatwick Moat House Also Known As

  • Best Western Horley
  • Horley Best Western
Address: Longbridge Roundabout | Gatwick, Horley RH6 0AB, England

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BEST WESTERN Gatwick Moat House
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