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All 12 West Drayton hotels »

Thistle London Heathrow Hotel

Bath Road - Longford, West Drayton UB7 0EQ, England
Hotel amenities
Thistle London Heathrow Hotel
Ranked #10 of 12 hotels in West Drayton
2.5 of 5 stars 562 Reviews
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562 reviews from our community

What travellers say about this hotel
  • Car park(13)
  • Free bus(8)
  • Night stay(7)
  • Very small(7)
  • Would not recommend(7)
  • Star hotel(7)
  • Very good(7)
  • Premier Inn(7)
  • Reception area(5)
  • Room service(5)
Traveller rating
    35
    101
    128
    129
    168
Only show reviews for Family (41) | Couples (173) | Business (142)
Date Rating
Baltimore, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 24 May 2012 NEW

We stayed here during a trip to London for one night. We were flying out of Heathrow the next day and wanted to be near the hotel. We took a taxi and the cab was able to find the hotel without any problem. Check in was simple, the hotel offered to hold our extra luggage, we were traveling with the... More

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Midlands
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW

The hotel was very difficult to find and we were driving around for ages asking a number of people so signage could definitely be improved. The reception was ok, not overly helpful but ok and gives a slightly false impression of the rest of the place. The car park however was very convenient and we left the car there for... More

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south devon
Senior Contributor
34 reviews 34 reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 19 May 2012

Reception offered to take my case to the room, when it wasnt delivered I fetched it myself, ( it was unattended in reception) Hotel bedroom not up to much... tea making tray "hidden" had to ask where it was.! Room wasnt very big and was dated. I pre paid for dinner .... nothing special .... having said all that the... More

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Linlithgow, Scotland
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 May 2012

I arrived at 10.30pm - the Hopper bus takes you there direct from T5 in 5 minutes - and left the next morning at 7am. The staff were helpful, efficient and polite. The room was clean and comfortable if slighly distressed in the margins. My room was close to a stairwell, but there was no noise problem (which I have... More

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Holstebro, Denmark
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

The hotel basically closes down at 10pm. Room service never answer the phone. Wake-up call will wake you up several times in the middle of the night even though you haven't ordered a wake-up call. No ATM available. The room where small, smelled odd and could use some refurbishment. All in all a really bad choice. This area has so... More

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4 of 5 stars Reviewed 16 May 2012

We stayed at this hotel on the 4th April, It was an over night stay as we were taking our little boy to Chessington Theme Park and it was only a 30 mins drive. The hotel itself was quite big and clean. The reception staff were very helpful and as we were only doing an over night stay we were... More

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Cheshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 14 May 2012

We stayed for one night as part of a school trip to London. Arriving just before midnight, we didn't get much chance to check out the hotel before going to bed. We had to lug our bags up a flight of stairs with no lift available and a very tired 8 year old which was no mean feat. When we... More

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Coquitlam, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 9 May 2012

More than adequate lodgings for overnite stay at this hotel prior to departure from Heathrow next morning. At least this lodging had nice towels and bath amenities. Nice to have pant press in room. Overall room quite small. Shower was hard to turn off. Needs update on hall rugs and room carpeting. Pricing reasonable for this time of year. No... More

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Huddersfield, United Kingdom
Top Contributor
68 reviews 68 reviews
Reviews in 30 cities Reviews in 30 cities
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

Got quite a good deal on this hotel but this is a let down to the Thistle brand on all accounts. Rooms were small and despite being renovated still looked tired. The staff we dealt with were unhelpful and at times rude and argumentative. Rooms were cold and the heating system was louder than the planes outside so couldn't be... More

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Calgary
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 7 May 2012

I have stayed here three times en route to and from N.Africa. Staff are friendly. BT Internet is a pain in the butt. Rooms are small in N.American terms but well equipped right down to a heated pants press. Good little bar, breakfast buffet comes with runway views. I thought the food was fresh and tasty. No lifts mean you... More

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Thistle UK Group, General Manager at Thistle London Heathrow Hotel, responded to this review
11 May 2012

Dear Guest, Thank you for your comments. We appreciate that the rooms are in need of a refurbishment and are currently in the process of updating our bedrooms and public areas. I am pleased to hear that you found our staff to be friendly and that you made use of the views from our restaurant and bar area. We look... More

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Additional Information about Thistle London Heathrow Hotel

  • Thistle London Heathrow West Drayton
  • Thistle London Heathrow
  • Thistle Heathrow
Address: Bath Road - Longford, West Drayton UB7 0EQ, England
Price range (per night):* INR5,573 - 19,307

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Thistle London Heathrow Hotel
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