I was very impressed with this new budget hotel on the Western end of the Bath Road. This was my first stay here and hopefully will not be my last. Location although close to T5 I think it is a bit of a stretch to call it a "Terminal 5" hotel in that it is still a distance away. As... More

My husband and I are currently staying at the new Premier Inn at Heathrow and cannot praise it highly enough. Excellent value for money, brand new in February and finished to a high standard. Our room has views directly over the runway and we can clearly view the aircraft as they take off. The room has triple glazing, so the... More

I must admit the idea of staying at Premier Inn did not fill me with great hope, however this stay has completely changed my perception of the brand. On arrival at the hotel, I was warmly greeted by a happy smiling member of staff who took me straight over to the self service check in machine. These machines are excellent... More

We stayed at this Premier Inn near Heathrow's terminal 5 after the aircraft we were flying to India had technical problems and had to return to london and the air company put the family up in this hotel...its probably the finest budget hotel that I have been in. In fact excellent...good beds, good food and its near to a lovely... More

We stayed in Premier inn after 24 hour journey from Malaysia. Quick check in, good size and quiet room, comfortable bed, coffee and tea making facility :) That's all we needed after exhausting journey. After we checked out we have realized that we forgot some paintings ( presents from Thailand ) in the room. We contacted the hotel and they... More

Really nice value hotel close to the airport.  Very clean, simple setup (couch, desk and bed).  I have been able to check-in early in the morning which I greatly appreciated. Wireless internet is available in all the hotel for a reasonable fee but won't stop to log you out when the connection is idle.  (Which means that you won't be... More

The Good: comfortable and new, living up to the Premier Inn brand The Bad: The extra charges for car parking (£12/night). Also, car park too small when hotel moderately busy. The Ugly: Service and management. My final stay was only 2 nights. At 7am after 1st night, I reported no soap in dispenser for shower. Pressed "fix it" button on... More

Had an enjoyable stay. Reception, bar and restaurant staff all helpful though restaurant service slow. Children were not served food until 1hr 10 mins after sitting down at table. Hotel very modern as you would expect as it is recently opened with still the smell of new carpets (which I heard antoher guest complain about). On arrival found room only... More

Really pleased with my experience here. Room was clean, functional and great value for money. Only 6 minutes on the free 'local' bus from Heathrow Terminal 5 (bus is number 423), with the bus stop directly outside. Staff were pleasant and helpful, was able to check in a little early, all in all a great experience and will certainly stay... More