First time staying here and only here because normal hotel is full whilst away on business. Like a few other comments the hotel is tired in the hallways etc but the room I had was huge and nice enough with a big comfortable bed. For dinner I had room service and ordered a burger which was very nice and delivered... More

We arrived for a night stay before we flew abroad, the reception was lovely, modern and clean, it all changed when we got to the room. The room was old and needed re doing, certainly not like the modern rooms shown on the website. The lamp shade was so stained, just to match the floor/carpet. It was shabby looking that... More

Unfortunately we landed too early to check in and were waiting in the lobby. We were a group of about 20 people and we were told by one of the staff, ''I dont want to see them here. Please tell them to go.'' Where do we go after travelling overnight for about 15 hours? We were a group of Indians.... More

Strange one this.... Took the hotel hoppa bus from the airport to the hotel, which looked reasonable as you entered the reception area. Staff helpful and very friendly. It felt as though I was walking to London to get to my room and dear oh dear... so shabby and in need of renovation. A quick look around the room and... More

Stayed in May 2012 in double room (5622) - the room was shabby with stains all over lamp shades, chipped furniture, stained carpets and moud in the bathroom. It was clean and the breakfast was fine but wouldn't stay again. Expensive for the standard of room received. More

I booked this hotel along with airport parking so got a very good deal. The executive room we had was clean and modern, the bathroom was OK - perhaps a little tired. Downstairs areas are all bright and modern. We had a drink in the bar, but didn't eat. Bar prices were typical London hotel. Breakfast was a mix of... More

When we last stayed it was a new Park Inn we had stayed before that and enjoyed the most gorgeous evening buffet we have ever had. The Park Inn got rid off that and serves real tat. I had paid for a 3 course meal for 3 persons and got a buffett not happy as assumed we would be served... More

I have stayed at quite a few hotel's at Heathrow and have to say this one rate's very low. The room was small with no bath, which was never mentioned during any of the booking process. When asked to be moved was told there was no room available with a bath. The parking is very hit & miss, you just... More

I know it is close to Heathrow but you cannot help feeling ripped off . Rooms are pricey and showing signs of wear - especially bathrooms - missing grouting , my sink was cracked , shower temperature control not so good . Bed was comfy though .Corridors are smelly / musty Buffet restaurant was extortionate £22 for a buffet -... More