Don't go there, unless you are desperate! The toilet is shared with about 20 rooms. There is a shower in the room, and I mean IN THE ROOM! There is no bathroom, so the shower is besides the bed! I'm not joking! The walls show humidity marks from the shower steam - of course! The bed sheets seemed clean. Just... More

Rang ahead and booked a double room and agreed £60 paying by credit card. On arrival I noted £65 was being charged . My question about this was ignored and the reception man just shrugged his shoulders. He initially asked if my car had anything of value left in it. Basically saying this is a high crime area. As for... More

if you do go ,be aware that your stay will be charged to your credit card whether you want it or not.only 3 channels on t.v.,no remote for tv,no toilet paper in bathroom`` More

The rooms were awful and dated yet expensive and the staff rude. If they cleaned it better it would still look bad More

I feel slightly bad giving the hotel such a bad review as the staff were actually quite sweet and friendly, but at the end of the day I am reviewing the hotel and it really was disgusting! When arriving at the hotel i was asked to pay in full before even seeing my room, that is when alarm bells started... More

We were stranded by the chaos at Heathrow the weekend before Christmas. No help given at airport, so managed to get a family room here while we sorted ourselves out. Very helpful staff - on arrival our room was freezing but within 5 minutes an electric radiator had been plugged in and the heating itself soon started to work overtime.... More

Myself and my boyfriend stayed here for 3 nights as it was cheap and i was having medical treatment in ealing, when we booked the only room available was a three bed room. the rooms were advertised as all ensuite and as i was not going to be well i wanted to have one and saw reviews saying that it... More

Well located within Outer London but within the M25, makes the Fountain House a reasonably cheap solution for staying in West London at a reasonable cost. No bar to speak of to we had to drive out for eats and food but a quiet enough retreat for a quick stopover. More

booked in for two nights as I was working in Hayes. The room was no bigger than what I imagine a prison cell would be and I was told that I had been upgraded to an en-suite room! It was freezing cold, and I mean FREEZING! When I complained I was told that the heating was on and would I... More