On the positive side, the staff at the hotel are helpful and friendly, and the bar food is quite good. However, the hotel is badly let down by it's rooms. The beds are obviously old and uncomfortable, and the bathrooms are also showing their age. Much in need of a refurb. More

While this hotel has an excellent location and the parking service is faultless (Quality Parking) though a little complicated to find, we were very disappointed at the standard of cleanliness and quality of the bed and pillows. Having been in the hospitality business ourselves, owners and managers should 'sleep and eat' their product and I do not think anyone would... More

Cheapest hotel and coach travel combined deal we could find. Very convenient for flying from Heathrow with shuttle 'hoppa' bus service to terminal (£4.00 each way). Standard travelodge type hotel which was very busy when we stayed, probably due to cancelled flights. Food fairly good but service very poor. Major drawback for an airport hotel was failure to give us... More

My wife and I booked this hotel for one night prior to our holiday flight to Dubai. We arrived late at 21:30 and, although the restaurant closed at 21:45, the staff very politely accommodated us with a fine two-course meal . The hotel bar had a welcoming and convivial atmosphere. The receptionists were very polite and helpful; the double room... More

This is not bad enough to be classed as average but not a 4-very good, but it is definately good. We have stayed there 3 times now and it is convenient and comparably excellent value. The restaurant is pretty good and the staff work hard to make you welcome and drinks not over-pricey for a Heathrow hotel. Finally, the reception... More

I chose this hotel based on two reasons. The price was great at GBP45 and I originally stayed here on my first trip to the UK in 1998 so I knew it couldn’t be as bad as some reviewers have described. Arriving at Heathrow on a 10pm flight I just needed something close to the airport for one night and... More

Like most reviewers, we stayed here one night before an early flight out of Heathrow. The room was large and clean, and the bathroom looked newly renovated. The staff at the front desk were helpful and friendly, smiling and joking with some guests. It was a great welcome. Breakfast was great - there was a very wide range to choose... More

We were happy to arrive here in between flights for a nights sleep and some food. We had to take a bus from the terminal which took a while. Then we arrived to check in. I was sure that I had booked a room with breakfast included (like I had been doing the whole way along our travels). But they... More

Where do i truly begin............? This booking was made on my behalf by a friend who knew i was looking for a hotel near heathrow to stay in for one night............ The staff at check-in were so not friendly. I let that pass. the rooms were so super small. saving grace was the bathroom. atleast that was clean. the bed... More