Stayed here for 2 nights last week with the infamous KGB deal. Based on my experience I feel some of the comments and criticisms made by previous reviewers have been very unfair, however, it is true that this is not a 5 star grand country house hotel. Not sure why some people appeared to be expecting that for £15pppn including... More

I stayed here for 4 nights from 30th April. Found the staff very helpful and friendly. By the time I left on the Friday I felt as if they were my friends. Nothing was too much trouble for them. As soon as I went into the lounge the log fire was lit and I was brought a pot of mint... More

Well worth our 300mile round trip we stayed on a 2 night KGB deal this hotel is work in progress the rooms are in need of updating particularly the bathroom but we hav'nt paid to stay in the Ritz we had room 233 on the front probably the only downside was this was an ajoing room with 232 which was... More

Well my heading, I thought Victor Meldew had died however there are a quite a few people writing reviews slating a place which is trying it's best and is nowhere near as bad as being described. I don''t think i've ever read from people who call themselves, ahem, 'reasonable', such scathing reviews. So to start if you are going through... More

Me and my wife stayed at Helme Hall on a KGB Deal 2 Night stay on 30th June/1st May, we stayed in the weardale room which had a Four Poster Bed, a sitting area with a really wonderful view an on-suite with a shower and a spa bath, The Hotel staff were excellent and could'nt do enough to make our... More

I stayed at the Helme Park Hall several times last year in May and it was terrible. One room smelt of over cooked artichokes and another seemed to be right above the kitchen or another staff area and was constantly noisy until the restaurant closed in the late evening. The rooms were never cleaned properly, toilet roll never replaced etc.... More

With such a grande name most people would imagine any country park hotel to be set in magnificent countryside, with manicured landscaped gardens and chic and classically furnished reception rooms and bedrooms. So with my KGB offer in tow I was looking forward to a relaxing break in amazing settings, luxury and style! I kinda hoped I'd bagged myself a... More

We brought a KGb deal for a three day mid week break and we had a very nice time at this Hotel. From the moment we arrived we were made to feel vey welcome by all the Staff. Our room was very comfortbale and had good view of the valley and the local flock of sheep and new born lambs.... More

I was slightly worried by some of the previous poor reviews , but after a 3 night stay wondered what people can find to complain about . My wife and I frequently have mini breaks , and this has proved one of the best . From the friendly manager who I booked in with, to the reception staff when I... More