On entry the sign was burnt, the door had no lock and was moldy, and had to stuff a towel in to lock it. We opened the curtains to find people having sex against our plastic window. WORST HOTEL EVER More

After reading reviews on here we was considering not going as we have a young baby and was worried about the rooms being dirty but decided to go. Glad we did as really enjoyed the weekend! Booked on KGB deal and defiantly got our money worth! We stayed in popular apartment which are very basic but look like they have... More

So glad we ignored the reviews, we had a great weekend! chalet was clean and comfortable, staff were friendly and entertainment was cheesy but fun. Buffet breakfast was cheap with plenty to choose from and the drinks were surprisingly reasonably priced. Would recommend to others and would definitely return! (say hello to bluecoat Sam!) More

A truly appalling place to stay. Don't not be tempted to go, please!! We are a family of 6 who were visiting the area as other family members were staying for two weeks in a southport hotel and they suggested we come up for the weekend to be with them. We tried other accommodation but, as we're a large family,... More

On arrival collected keys. Once we located our apartment we were in for a shock. 1 of them was full of damp on walks and smelt of damp, my friends apartment was crawling in ants. Both were not cleaned well and wondered what cleaning they got Inbetween guests. However the staff were very accommodating and changed our apartments easily. However... More

I never write reviews, but read them a lot and have to admit I almost didn't bother going to pontins, I was that worried after reading the reviews on here. My biggest worry was the cleanliness, and I have to say the apartment was immaculate, everything looked brand new. Entertainment was fine, I don't have kids just went with my... More

A party of 17 of us ( 10 adults & 7 kids, aged up to 5) booked this short break through KGB deals. The weather was grey, cold and miserable so we were in two minds wether to go or not after reading the reviews. What a pleasant suprise, our room was clean and well equiped, there was a large... More

I was dreading going here from the reviews I read, we nearly didn't bother. On arrival it doesn't look great a little out dated, but when we went in our apartment it was very clean, everything looked new, we took our own bedding but there was enough bedding in the rooms even though we didn't think we were getting any.... More

Just spent 4 days here at Pontins and was quite worried after reading the reviews of some people.We upgraded to a two bedroom apartment.The whole place was very clean with new flooring,new settee.Toiletries,Towels and immaculate bedding was supplied.I do feel sorry for the people who have had bad experiences and would suggest a supervisor should check apartments over after the... More