Very friendly, helpful staff. Nothing was to much trouble. Great breakfast made to order. Room was clean and tidy with everything you would expect. Short walk to the town centre. Would definitely stay again.

We booked a Saturday night B&B. Welcome was warm & friendly, room was small but very acceptable, had a heater which was on, so room lovely & warm. Bed not King size but we had a quite confortable nights sleep. Breakfast was @ 9am the breakfast room was busy, we got the last table for 2. Varied menu to choose... More

My partner and I made a last minute booking for the night of the 18th of August 2012. It was the week of the Flower Show so we were lucky to get anything - or so we were told! There was only 1 room left at £90.00 per night - a bit pricey we thought but worth it as it... More

Where do I start. Booked directly with the hotel and was advised that there were no standard double rooms left but we could have a superior room at the same price as we did not book via a website. We were obviously made up with this. On arrival rang the door bell 5 times. My wife was about to call... More

booked into carlton house unexpectedly after our other hotel was over booked,from the moment we walked in the staff couldnt do enough to make us feel welcome,we was given a pot of tea and coffee while they helped to book us into a room on short notice.lovely staff made us feel at home straight away,nothing was to much trouble for... More

Great guest house/hotel in the quieter area of the town, excellent hosts, helpful, nothing a problem, well worth a return visit. Worth noting check-in times as staff are not there all day sometimes. Bar open from 4pm. B/B only no dinner which is not a problem as there are lots of good restaurants in Southport and a pub just 5mins... More

Having stayed at this hotel with a group of friends in Feb 2011,where we filled the whole hotel we thought we would book it again. Having tried on SEVERAL occasions I eventually got to speak to some one . I explained that I would like to book the WHOLE of the hotel for a week-end if Feb 1013 and could... More

Booked an upgraded room and left highly disappointed for the price. The room itself was freezing due to the fact it seemed to actually be the fire escape! There was a door in our room leading directly onto the fire escape ladders but as it wouldn't shut properly the room was cold. Plus from the very early hours of morning... More

Having read earlier reviews about how 'brilliant' this place was, we decided to book in at this B&B whilst we were staying in Southport for our friends wedding. On arrival, I thought the place was shut in fact I had to double check we were at the correct hotel. There were no obvious staff members around.There was a young lady... More