I would firstly like to thank you for the kind comments you have made about our park. I take all of these issues on board and we will definitely be looking in to this. Here at Riverside we pride ourselves in great customer service and clean, tidy accommodation, and to hear that you realised this and you and your family... More

I would like to firstly thank you for taking the time to comment about our newly refurbished park, we are currently trying our upmost to regenerate the site at the moment and your comments have proved that the hard work has all been worth it. We pride ourselves with great customer service and are happy that you enjoyed your stay... More

I would firstly like to apologise for any experience you may have had with us here at Riverside. I would really like to talk to you in more detail about these problems? You are very welcome to give me a ring on 01704 228886 or you can email me on Karen@harrisonleisureuk.com I really appreciate your comments on trip advisor but... More

I would just like to thank you for taking the time to write your review on our park and want to let you know all of your observations are very much valued. I can not apologise enough about the draughts in the caravan and I can assure you that they have already be dealt with. We are very pleased about... More

Thank you so much for your great comments. Here at Riverside we pride ourselves in trying to make each and every customer that we get through our door happy. We are really pleased that you thought our new entertainment are doing a great job also as we have recently just had a staff overhaul bringing old staff back and inviting... More

Thank you for taking the time to write your review on our park, your comments are very much valued. We appreciate you observations regarding a shed on the touring field for wardens to check customers in and feel that this is a great idea and we thank you for that. Regarding the electricity, there was a problem throughout the whole... More

I would like to personally apologise for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our best to improve the park and at Riverside we are in the process of drastically enhancing the overall outlook of it. We have a vast amount of family entertainment planned and as recent we... More

I would like to firstly take the opportunity to thank you for taking the time to provide us with your comments, we take all our customer comments very seriously and would like to apologise that you did not take pleasure in staying with us. At present we are in the process of radically enhancing the overall outlook of the park,... More

We are sorry for the upset that this caused to you and your family. There were power surges in the local area, which caused damage to our supply. Our electrician was on site until 3 a.m. trying to rectify this, due to the Easter holiday we struggled to obtain the part. Once again we apologise, but are pleased to hear... More