i got bk from this hotel a few hours ago. manager welcomed up straight away and were given free refreshments. hotel very clean and tidy. lots of seating. food was lovely, plenty of choice. rooms were clean and had tea coffee and kettle. bathroom was spotless. all the staff were friendly especially KEV. 2 second walk from beach and 2... More

My wife and I stayed at the Carlton during a coach holiday from 22-26th April 2012. The hotel has a great situation right on Sandown seafront. There is an extensive lounge/bar/entertainment area with plenty of seating, which is not always the case with more upmarket hotels. A duty manager welcomed us to the hotel and the arrival arrangements were excellent,... More

A coach party of 49 of us stayed here for 4 days. The hotel is in a prime spot right on the front. The rooms were clean and tidy and warm, in fact we had a balcony with sea view and had to leave the sliding doors open at night. Breakfast was excellent, apart from the tea and coffee which... More

Where do I start ?Breakfast adequate but not a full English as they claimed,no baked beans the first day, bacon, sausage, fried egg,fried bread and hash brown..breakfast second day bubble & squeak and beans added ,fried bread hash brown and sausage missing!No fruit juices on offer unless you asked!could go on and on.The dinners were in general better fare than... More

We have just come back from a really enjoyable weekend at the Carlton Hotel in Sandown, we read all the bad reviews on here before we went and were really worried, but we really can't see what everyone is complaining about. The Hotel Rooms were Clean, the food was good and the service was excellent. The staff, especially Sophie are... More

Just got back from our trip to the isle of wight, and I have to say it was very good. We read the reviews of off here and wasnt looking forward to going, the hotel is very clean,sophie and her staff are very good, they worked very hard all weekend. We were on the 2nd floor and the view was... More

Despite some of the poor reviews, we didn't find any problems with this hotel. We were with a coach group and no-one mentioned anything about bed bugs! The communal areas and the rooms were clean, the bathroom was small but also clean, we didn't see any mould. The view from our room overlooking the sea was lovely and there was... More

By and large the previous review by 'Cliff' says it all. With a little more attention to the small details (cover bare light bulbs, fix drawer fronts so they dont come off in your hand) the reviews would be better. Carlton staff are brilliant - friendly, helpful. Hotel position without doubt superb. I didn't do the trips but opted to... More

Like others I travelled here on a "bargain break" coach trip and first impressions were that the exterior was drab, even the letter O had vanished from the hotels sign! The public areas are clean albeit a little dark and one is advised that guests should be aware of the "refurbishments" being carried out. My single room at the back... More