Stayed here on a bus trip my first thoughts of the rooms are they totally need updated but very clean.The staff were excellant and did their very best to please you and were very helpful.The food was excellant my husband has a gluten free diet and they did their very best to help .Overall a welcoming stay and value for... More

The service and staff were excellent and extremely friendly. They don't need me to tell them there is some decorating needed and the bathrooms need a re-vamp. But the place was clean, airy and the welcome was very good indeed. The food more than made up for the odd short-coming. All together a restful stay - especially as they have... More

Just came back from a two night stay here - part of a 32 person group. Check in was quick and efficient, we were on fairly tight timescales for needing to leave in the mornings and breakfast was delivered with no delays for that number of people in one go. There was more choice of dinner than you would expect... More

We were a mixed group of 32 friends - ages ranging from 19 to 53 - we were over for a sporting event. Some of the rooms were a little snug(!) but they were all clean and tidy and more than adequate for our needs. The staff were very accomodating and reaaranged their restaurant to ensure we were all able... More

Having just returned from a very succesful hockey tour on the island along with a large group of friends, we stayed at the Marlborough on a bed, breakfast and evening meal deal and for the money, we certainly got very good value and thoroughly enjoyed the experience. The Manager and his team were very accomodating, the rooms all seemed clean... More

Centrally located for Shanklin new town and old village, this hotel is basic but clean and the staff were very friendly. Wouldn't recommend for a long stay but it's perfectly ok for a couple of nights. More

Staff were very friendly and helpful. Owner was everywhere and very hands on.Manned reception,served meals,worked behind bar,and even did the quizzes and bingo More

Arrived after 12 hour trip from Northumberland.Room,s small but clean,furnishing,s a bit dated.Hip type bath not suitable for infirm/disabled .No lift and 30+ stair,s to reach top floor.Food good but small portion,s.Entertainment most night,s.Staff very friendly and Pascoal work,s very hard.Had great week even weather good.Tidy and clean Thankyou More

This hotel is well situated, clean, and the rooms small, but comfortable with good facilities. However, it seemed to be in a half renovated state when my partner and I stayed there with a coach party. Our room was next to the bar so it was quite noisy, but the entertainment stopped at a reasonable time. Unfortunately the TV had... More