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All 10 Wigan hotels »

Premier Inn Wigan West

Orrell Road | Orrell, WN5 8HQ, England
Hotel amenities
Premier Inn Wigan West
Ranked #7 of 10 hotels in Wigan
3.5 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    8
    12
    5
    4
    3
Date Rating
Whitehaven, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2012

Stayed here on 9th May as an au rote to Alton towers. Found it handy near to the motor way, very clean and friendly staff. Pub offered a chap varied menu and drinks. Breakfast also served in the pub- Fresh, plenty full and just as expected from the premier inn Good quality and value. Lady who served us was very... More

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selby
1 review
2 of 5 stars Reviewed 11 May 2012

Stayed on Tuesday 8th May. Asked for a room at the back to ensure a quiet room. Once abed noticed an intrusive regular moter/machinery whine which started/stopped repeating every 15 seconds - forever & ever! Complained the next morning and the reception staff said it came from outside the hotel and "apart from that, was everything OK"?!! I know Premier... More

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Kelly Latham, Social Media at Premier Inn Wigan West, responded to this review
18 May 2012

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We hope to welcome you back in the... More

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Brackley
1 review
3 of 5 stars Reviewed 24 April 2012

A very well hidden away Inn receptionist excellent Room a bit cold heating had not been left on, Bathroom was poor no extractor fan and a little tired. Why do they only ever leave the minimum 2 coffees and tea bags.... I was over looking the M6 but this was not a problem as I slept like a log bed... More

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Kelly Latham, Social Media at Premier Inn Wigan West, responded to this review
26 April 2012

Thank you for taking the time to review your stay at our hotel. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future. More

California
1 review
2 of 5 stars Reviewed 6 March 2012

Right on the freeway (noisy location), hardly any water comes out of shower, toilet doesn't flush well, stains in carpet, tiny television, no skirt or pants hangers, no iron or ironing board in room. There must be a better place to stay than this. More

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hereford
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

Stayed here for a night. Very close to Jn26 on M6, receptionist was very helpful. I had an odd number room which faced the back of the hotel and overlooked the car park. It was very quiet in the room with no motorway noise. I suspect the even number rooms face the motorway. Dont be put off by previous comments... More

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burscough, lancashire
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

We stayed on feb 4th As another reviewer has mentioned the car park was closed due to the ice but by the door was so dangerously slippy. The hotel it's self was ok, not the best premier inn we've stayed in. I wish we was told at the time of booking that the adjacent pub was closed for a refurb... More

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Kelly Latham, Social Media at Premier Inn Wigan West, responded to this review
16 February 2012

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More

Liverpool
Top Contributor
55 reviews 55 reviews
Reviews in 21 cities Reviews in 21 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

We arrived to find the car park had been closed because of bad weather. It was icy and the car park was down a steep slop. We parked in the pub car park but there had been no effort made to grit the steep path down to the hotel enterence. They hadn't even salted near the entrance! In the morning... More

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Kelly Latham, Social Media at Premier Inn Wigan West, responded to this review
14 February 2012

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More

Glossop, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 January 2012

Just what was needed really - a good night's sleep uninterrupted. Overall the hotel was clean and tidy and especially the bedroom. Recent addition of 30 mins free wi-fi costing £3 to upgrade for 24 hours usage was a valuable improvement on previous stays. Didn't sample the restauraunt during the stay but the menu was varied. Shower was excellent (better... More

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selby
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

I've stayed in lots of different Premier Inns and I'm always pleased with my stay... Not this time, we had booked the 26th & 27th of december as I was visiting family in Wigan. I didnt get a good vibe from entering the hotel, the girl on reception couldnt tell me what time breakfast would be the day after, she... More

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Kelly Latham, Social Media at Premier Inn Wigan West, responded to this review
2 January 2012

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and I do sincerely apologise that on this occasion we failed to provide this. Please be assured your comments will be followed up by our Customer Services Team and... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 14 December 2011
1
person found this review helpful

This was my first stay at a Premier Inn and it was the first time that I paid in advance at the reception. The room was 2 levels below so I had to take the stairs down through a few fire stop doors. The room was comfortable though no telephone and hence assumed there isn't any internet connection. The bath... More

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Additional Information about Premier Inn Wigan West

Orrell Road | Orrell, WN5 8HQ, England
Price range (per night):* INR4,053 - 5,404

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Premier Inn Wigan West
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