This was the second time i stayed at this hotel and as i enjoyed it so much the first time, this time i brought my family & friends with me! The hotel provides everything you need and more and the staff and management go out their way to make you feel welcome and comfortable. My husband is very much into...
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Reviewed 20 October 2010
We stayed at this hotel once a month for about a year. During the first few months it was great but it got worse towards the end. The last 4 or 5 visits were quite bad, we had different problems every time. Things like no internet, no hot water all weekend, no staff at reception when you want to check...
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Dear Tokkie 159
Thank you for taking the time to post a comment about the Hotel. I am sorry that you appear to have experienced some problems with your visits. We take guest feedback very seriously and have a strict policy on replies where both positive and negative comments receive a quick response. Further to a full investigation I am...
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We have used this hotel as a stopover on our way to Surrey. It offers clean, comfortable, rooms with spacious comfortable beds and good facilities.
The staff are extremely helpful and very pleasant. The Health and Fitness club is superb with a very good cafe/bar which offers simple snacks and full meals at reasonable prices.
Durham is a short bus-ride...
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Dear elizabethtoyota
Thank you for choosing to book with Bannatyne Hotel Durham.
After 2 previous visits to Bannatyne Hotel Durham I am very pleased to read that you again decided to choose our Hotel for a third time and further more that you intend to stay with us again as a stop over whilst visiting Surrey, please take advantage of...
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We arrived too early to book in however reception staff offered us full use of the gym,sauna, pool ect even provided towels. Room was clean and comfortable TV tea coffee ect. Meals were provided at the gym and staff put themselves out preparing my food as i was on the Dukan diet. As gym members we were offered significant discount....
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Dear Maggie 231
Thankyou for chossing to book with Bannatyne Hotel Durham.
Its really pleasing to read that you have had such a great time and that the staff have looked after you. Ill be sure to pass on your comments.
Hope to see you soon and good luck with the Duken Diet.
Kind Regards
Matthew Emery - Resort Manager
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Super clean rooms. Great to have use of health club, not a central location but suited me just fine. Staff were very helpful and friendly. Great hotel and goovalue for money.
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Dear Jenski
Thankyou for choosing to stay with Bannatyne Hotel Durham, your lovely comments are much appreciated. I will pass these onto the rest of the team.
Look forward to seeing you soon.
Kind Regards
Matthew Emery - Resort Manager
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firstly' the simplicity & immediate relaxation of attention to detail" great value!! and the use of a healthclub...with a cafe bar serving good breakfasts!! 10 out of 10 for me....
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Dear paulom
Its great to read that you enjoyed your recent stay with us here at bannatyne Hotel Durham.
Look forward to seeing you again shortly.
Kind Regards
Matthew Emery
Resort manager
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We spend a few days i this hotel for a business purpose, for a price 55 per night for a double room. Rooms are big, clean, quiet. It´s possible to use the gym and spa right across the parking. Nice and big enough. The only minus is, all prices - room only.
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Dear AndyKa79
Thankyou for the positive feedback. We do pride ourselves on both the service and facilities we provide.
All bookings for the Hotel are on a room only basis. Food is available in the Health Clubs Cafe Bar and is reasonably priced.
Looking forward to seeing you again!
Kind Regards
Matthew Emery
Resort Manager
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Stopped over when travelling. Room was spacious and comfortable, although not spotless. Great value, and use of the gym too. We would stop over here again.
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Dear annscott1,
Thank you for staying with us recently, your comments are greatly appreciated.
Why not try one of our other Bannatyne Hotels which offer spa breaks?
You can check these out on the Bannatyne Home page.
Kind Regards
Matthew Emery - Resort Manager
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Stayed at the Banntyne Hotel Durham whilst visiting friends for the weekend. good clean spacious rooms with comfy beds. On par with a Premier Inn. Chose this as I wanted to enjoy the spa facilities. Nice pool, steam room, sauna and hot tub. Clean, warm showers. Great gym and you can join in the classes, all for the price of...
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Dear lesleyanntwinkle2,
Thank you for choosing to book with Bannatyne Hotel Durham, your comments are much appreciated. I am very happy to read that you enjoyed the Health Club facilites and your positive comments will be passed onto the staff. If you choose to stay with us next time, why not use the Health Club's Cafe Bar to enjoy a...
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Stayed in a Bannatyne for the first time last week. Very well appointed room, good quick free wifi and friendly staff. Very comfortable nights sleep and a far preferable option to a Premier Inn or a Travelodge.
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Dear tom_benj
Thank you for choosing to book with Bannatyne Hotel Durham. I am very happy to read that you enjoyed your recent stay with us. The free wifi is also enjoyed by many of our guests. As this was your first visit to a Bannatyne hotel you might want to visit our Bannatyne home page and book one of...
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