staff attitude very poor. Got stuck in lift pressed alarm noone came. Dinner not great but staff had couldn't care less attitude. Got stuck in the car park owing to someone else's bad parking and lack of marked spaces. Staff didn't want to know. Nice looking place let down by staff attitude More

Stayed in the room with the Narnia wardrobe & it was absolutely fabulous. Lovely bed & bath and very well decorated and kept. Staff were excellent and the service at all times was first class. Evening meal wasn't up to expectation, neither was the breakfast. However, our comments were well rec'd by the staff team. Would definitely go back again. More

We stayed over on 22/01 on an internet deal which appeared really good value on the whole. The place was wonderful and quaint, with so much character and artefacts to peruse. Reception staff were very courteous and helpful. The room within the courtyard was clean and authentically decorated. Complimentary wine and chocolates were a bonus and were good quality. The... More

Just stayed two nights, one unplanned as I was poorly. They couldn't have been more accommodating to help me, including bringing breakfast to my room and not charging me as I was too poorly to go down. The staff are so friendly and helpful it really makes the stay. Plus my room was very comfortable! More

We stayed overnight in an upstairs courtyard room, which was very quaint and full of olde world charm. You may say the rooms are fairly small but they are well kept, comfortable and have everything you need for an overnight stay. We ate a fabulous two course meal in the Black Knight restaurant with a bottle of Moet and pint... More

My dad bought a stay at Lumley Castle as one of the wedding presents for myself and my husband. The castle is stunning. Our room wasn't in the castle itself, we stayed across the courtyard but it was luxurious and comfortable. Staff were very attentive and the service was fantastic. We ate in the Black Knight restaurant for dinner and... More

This hotel is a fantastic place to stay. The castle rooms are all nicely laid out with great unique features. They are spacious and well decorated. The restaurant is good too with excellent food and excellent service. We had an evening meal there and it was delicious. More

I arranged an overnight stay for my partners 50th,we were amazed when we arrived at the castle the grounds were stunning.staff very friendly and helpful.room was lovely as was the food can't fault it what an experience ,would defiantly return . More

Frequently stayed here on business and pleasure. By far the best in the area. If you travel on business in the same-old I really think this will appeal. Authentic, top staff & food; in addition to escaping the corporate drill. More