Stayed once before - disappointed then as we had paid extra for an "executive room" which comprised only a manky dish of fruit and a bottle of cheap wine- rip off- Hotel is near to relatives, only reason for stay. Room this time was in need of update - shabby, no hairdryer - just a scribbled note blue-tacked over the... More

Visiting relatives, we were very disappointed with our 2 night stay and in fact we even went to the relatives for breakfast! The receptionist was friendly and helpful, but that said.... On the first evening there was a party of some kind which was very noisy and didn't make for a pleasant or relaxing environment. The bathroom was basic and... More

Stayed here for just one night on a business trip. Our room was small - but ok for just one night - but the bathroom was incredibly dark and dimly lit: we couldn't have a shower before the evening meal as it was just too dark! There were no toiletries save for a shower cap and when requesting some we... More

Stayed at this hotel for 4 nights whilst working around Staffordshire. Arrived late on the Sunday evening and was met by an empty reception desk, tried in vain to locate a member of staff and in the end ended up going into the kitchen where i found the night porter/receptionist sat reading a paper! The room was pretty dire, the... More

On the 22nd October 2011 my partner and I made a booking for two double rooms with friends. We had to pay a holding fee which was the full amount!. On arrival our rooms were very disappointing and of a poor standard. The toilet did not work, there were stains on carpets, wiring near the television was hanging out of... More

If I had read the reviews I would not have stayed in this hotel. It was smelly, noisy and lacked character. It lacked essential items like Soap in the bathroom. It needs a revamp of major proportions. More

THIS HOTEL NEEDS A SERIOUS REVAMP, PASSAGE WAY SMELLY.1st ROOM ALLOCATED BATH PANEL HANGING OFF,ROOM WINDOW CRACKED COVERED WITH CELLOTAPE OTHER WINDOW COULDN`T CLOSE, STAINED CARPETS,Phoned reception told man would be up in 5 min 30 min later went to reception, Allocated to adjacent room not much better carpet well worn heavily stained (TAKE SLIPPERS DONT KNOW WHAT YOUR WALKING... More

We used this hotel for business conference purposes. The reception area, restaurant and bar look fine however everything is absolutely filthy dirty. We requested glasses 3 times every time they where dirty and unwashed. The carpets in “Boardroom” area look as if they haven’t been cleaned for years and the smell is abhorrent. The ladies toilets hadn’t been cleaned for... More

shabby building unpleasant inside, stained soft furnishings. staff need training management unavailable to deal with complaints more on par with a large b&b with no star rating More