This hotel is set in the centre of Appleby next door to a pub and a few shops. Our room was spacious, clean and the bathroom was just stunning. The room was shabby chic and the bathroom was clean and modern. I found the duvet a bit itchy and heavy but that didnt bother me too much. All tea making... More

We booked this hotel for a two night break through a KGB deal. We did not know what to expect and were a little worried. We should not have been, the hotel is loverly our room was very comfortable and had been decorated to a good standard. The bathroom had just been refurbished with a good overhead shower. We took... More

I took my wife away here for her 50th weekend break. We both found this hotel to be an excellent stay in a hidden gem of a town - Appleby! Firstly a big thank you to Sita who couldn't have made our stay any better if she tried. If you go and stay (which I highly recommend) then try and... More

We dined there on Saturday evening. The menu had something for everyone, our food was delicious and service was very good. Our meal represented good value for money and we would eat there again, should we visit Appleby again. More

After a horrible journey in the snow we finally arrived and was met by a friendly chap who told us the bar was still open - he saw how stressed we were from driving in thick snow for hours. The room was a luxury room and huge! It had it's own lounge and must say it was very grand indeed.... More

My wife and I and two friends have just spent two nights here.I can honestly say that we found nothing to complain about from the staff ,to the rooms ,to the restaurant .It is obviously a family owned hotel and it is also obvious that the family's ethos of giving their guests the best attention is shared by the staff.Lynn... More

Visited Appleby for the day as we often do and called into this so called friendly hotel for refreshments. Wish we hadnt bothered !!!!!!!!!!!!!! Firstly, the woman calling herself the owner and receptionist was most unhelpful we felt we were a burden. [Having a bad day is no excuse] The bar staff were hard to summon. The food was very... More

We stayed here with a voucher which we had bought from the internet. We were not sure what to expect from the hotel and thought that the servive we received may be below par as we were staying there on a voucher. However, I have to say that we really enjoyed our stay and would possibly come back to this... More

Where to start? There are of course the trival issues - tired decor, light bulbs that don't work and a complete absence of the standard biro in the room. Maybe this is to reduce the number of complaints? However, there are more fundamental flaws - complete lack of customer service. Is it too much to ask that the reception staff... More