I have just returned from the Cloud Hotel after a long weekend break, which included my mums 80th birthday party. We had family of all ages and they all enjoyed the superb food and the excellent service, which you all should be, very proud of. Mandy has the service, off to a tee, keep up the good work!! My mum... More

..about 'The Cloud'. Its owner has absolutely perfectly pitched her offering to the demographic that uses her hotel; this is great business sense. As a guest, you will quickly understand the rationale behind the way the hotel works - it is, first and foremost, the brilliant outcome of its owner's business acumen; whether or not it's for you, of course,... More

Myself and husband spent four days at the cloud. We have stayed here before. Everything about the holiday was great. The rooms were very comfortable food was very yummy! The staff couldn't do enough for us. We shall be going back. Excellent hotel!

Don't consider staying here if you're south of 65. Care-home ambience, poky rooms, previous guests' stuff not cleaned out of drawers... The lovely welcome and general warmth from the receptionist wasn't matched by the restaurant staff (we asked for a latte at breakfast but were told the "machine isn't turned on"). It's also way overpriced for the offering - probably... More

Yesterday I left one sorry hotel and walked with my friend round to the Cloud Hotel. They were very busy, and it was lunch time. We were just going to have a coffee. What a warm welcome. We were taken to our seats outside, cushions were brought for us. A lovely tray of coffee, cream and biscuits at a price... More

We spent one night in the Cloud Hotel this past weekend and i wish we were staying longer. The hotel is immaculately kept and all the staff are wonderful. Nothing was to much to ask and when I asked for a late check out they were more than willing to accomodate me at no extra charge. The breakfast was also... More

As soon as you enter the Cloud Hotel it becomes apparent that it caters predominately for the more genteel elderly type of clientele. The hotel is beautifully maintained and very clean and smart, but becoming very dated. We were warmly welcomed - even though we were only dining there that evening and shown to the conservatory for a pre-diner drink.... More

Have just returned from 4 nights at The Cloud. The staff very friendly and helpful. Hotel over looks the New Forest with ponies grazing outside the hotel. Food exceptional. Shall probably return again in the near future.

My father and step-mother love this cosy and genteel Hotel visiting it regularly for lunch, dinner or afternoon tea so it was the ideal choice for his 80th Birthday Lunch. We had sole use of the lovely function room at the back (for our 24 guests) and were able to take advantage of the unexpected sunshine by enjoying coffees in... More