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All 9 Brockenhurst hotels »

Rhinefield House

4.0 of 5
Rhinefield Rd, Brockenhurst SO42 7QB, England
Hotel amenities
Ranked #2 of 9 hotels in Brockenhurst
4.0 of 5 stars 428 Reviews
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428 reviews from our community

What travellers say about this hotel
  • Very good(10)
  • Lounge bar(9)
  • First nights(8)
  • Executive room(8)
  • Afternoon tea(7)
  • Fine dining restaurant(6)
  • Staff were friendly(5)
  • Indoor pool(5)
Traveller rating
    195
    103
    63
    37
    30
Only show reviews for Family (67) | Couples (277) | Business (22)
Date Rating
DEBT07
Gillingham, United Kingdom
Reviewer
3 reviews
4 of 5 stars Reviewed 14 February 2012 NEW

Great location, great building, shame they were short of staff. Rooms excellent size (we had executice room) and bathroom really lovely. Few conwebs at window and stained ceiling but generally good. Food lovely but slow service. More

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infoking
infoking
Contributor
19 reviews
7 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

A very impressive entrance and welcoming staff. The house is well maintained with a sympathetic extension although this is rather strangely connected to the existing building, this is always a difficult trick for an architect to pull off. The Room was clean and well appointed and the bed was wonderful. A great bathroom with slightly erratic hot water system. Dinner... More

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JonathanOwen, General Manager at Rhinefield House, responded to this review
10 February 2012

Dear Guest Thank you for posting a review on Trip Advisor following your recent stay. I was delighted to read you found the team to be very welcoming and that your bedroom was well appointed and clean. As with all feedback we discuss points raised in our heads of department meeting to ensure where possible lessons are learned and training... More

PrestonParkSeagull
Brighton
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW
2
people found this review helpful

I needed a hassle-free break after an illness and found the staff at Hand-PIcked Hotels Head Office very helpful and patient and eventually chose Rhinefield House. The hotel is in a lovely setting and the staff were very friendly and accommodating and the food was first-rate. I thought that the full board option was excellent value too. The only thing... More

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JonathanOwen, General Manager at Rhinefield House, responded to this review
10 February 2012

Dear Guest Thank you for your review on Trip Advisor. I was pleased to read that you found all the team to be very friendly and accommodating along with the food being ‘first rate’. Our dinner bed and breakfast rates are very appealing and most guests take advantage of these. It is with regret that our supplier of Rufus ponies... More

LenandJayne
Kent UK
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 2 February 2012

Super location, stunning grounds and beautifully maintained, central and easy to get around the new forest We stayed in a double classic room which was part of the main building - this was perfect for our 2 nights stay. Breakfast and dinner was superb and excellent service. The best thing about this hotel are the staff - just so pleasant... More

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JonathanOwen, General Manager at Rhinefield House, responded to this review
3 February 2012

Dear Guest Thank you for your review on Trip Advisor following your stay at Rhinefield House Hotel. I will ensure I feedback your glowing comments to the team at our next departmental meeting highlighting the excellent food and service you received. On behalf of everyone at Rhinefield House I look forward to welcoming you back to the hotel in the... More

eliseyb
1 review
5 of 5 stars Reviewed 2 February 2012

This is the second time we have stayed and it was amazing! The room was lovely and spacious with an amazing view, the reception team were lovely and very helpful, The waiters at dinner were very nice nothing was too much trouble for them and I would also like to mention the breakfast ladies were polite friendly and very nice.... More

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JonathanOwen, General Manager at Rhinefield House, responded to this review
3 February 2012

Dear Guest Thank you for posting a review on Trip Advisor. As a returning guest I was delighted to read that your stay eclipsed your previous one. I was also pleased to read about how well the team looked after you from the evening meal to breakfast. I will certainly convey your kind words to Norman my head chef with... More

Simon72London
London
Reviewer
4 reviews
5 of 5 stars Reviewed 2 February 2012

We stayed at Rhinefield House as a small business group. The hotel effortlessly put us totally at leisure! The service was great from the moment we checked in and every single member of the team went out of their way to help us. My room was great - spotlessly clean, spacious and with a fantastic view. The bed was really... More

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JonathanOwen, General Manager at Rhinefield House, responded to this review
3 February 2012

Dear Guest Thank you for taking the time to post a review on Trip Advisor. As with all businesses Rhinefield House offers a great sanctuary away from the hustle and bustle of everyday life! I was extremely pleased to read the group had a productive meeting and that the team enhanced your stay and hopefully results! The executive bedrooms are... More

AmeyS
Winchester, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Gorgeous hotel in lovely grounds, staff were very helpful and friendly- couldn't do enough for you! The food was absolutely delicious, we went half board and both breakfast and dinner were just superb, as was the afternoon tea. The spa is lovely, cosy and so relaxing and I would definatly reccomend getting yourself a massage. The room and bathroom were... More

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JonathanOwen, General Manager at Rhinefield House, responded to this review
2 February 2012

Dear Guest Thank you for your excellent review on Trip Advisor following your stay at Rhinefield House Hotel. I will certainly convey your kind words to all the team highlighting the delicious food you enjoyed and the fantastic Afternoon Tea. Lisa my new Head housekeeper starts with us later this month and I know she will be very proud to... More

AndyandSharonB
Luton, United Kingdom
1 review
5 of 5 stars Reviewed 1 February 2012

Beautiful hotel in a fantastic location, very helpful and friendly staff and great food. We paid a little extra for a suite in the original building and it was well worth it for the space and character. The only minor criticism is while we were there the main restaurant was closed - which was a real shame as it was... More

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JonathanOwen, General Manager at Rhinefield House, responded to this review
2 February 2012

Dear Guest Thank you for your glowing review on Trip Advisor. The Munro Suite is stunning situated in the old house; I only wish I had 20 of these suites! I was pleased to read you found all the staff to be friendly and that the food was great. I will ensure all your comments are feedback to the team... More

LiviaandLoren
London
Reviewer
4 reviews
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

A great big thank you to all the team for making my birthday weekend absolutely perfect. The personal touches made by the staff and manager made the weekend really fabulous. Even though there was a wedding going on we didn't feel like we were forgotten in fact the opposite, we were spoilt! Room was lovely and clean, wish we had... More

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JonathanOwen, General Manager at Rhinefield House, responded to this review
1 February 2012

Dear Guest Thank you for taking the time to list a review on Trip Advisor. I will certainly convey your kind words to the individual members of the team who I know will be very pleased to learn that they exceeded your expectations with service. I cannot always promise pay rises!, but I do know excellent feedback like yours is... More

611bosslady
Fleet, United Kingdom
1 review
4 of 5 stars Reviewed 31 January 2012

Having read all the other reviews regarding the Rhinefield House Hotel I can only agree with the favourable comments. Location fantastic, staff very professional and more than helpful if not anticapting your requirements. Food very good,ate dinner in the Armada resturant with breakfast in the Alhambra - bit like East meets West! Room spacious for our needs and warm. My... More

Was this review helpful? Yes
JonathanOwen, General Manager at Rhinefield House, responded to this review
1 February 2012

Dear Guest Thank you for placing a review on Trip Advisor following your stay at Rhinefield House Hotel. Once again we are very fortunate to have a review which highlights the quality of the team, I do believe they are what make Rhinefield House a great hotel as each member of the team truly goes out of their way to... More

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Rhinefield House Also Known As

  • Rhinefield Hotel Brockenhurst
  • Rhinefield House Hotel
  • Rhinefield Hotel
Address: Rhinefield Rd, Brockenhurst SO42 7QB, England

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