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Lyndhurst Rd, New Forest, Brockenhurst SO42 7ZB, England
Hotel amenities
Balmer Lawn
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Ranked #4 of 9 hotels in Brockenhurst
Most recent review
5 of 5 stars Reviewed 16 June 2013
Victoria W Hampshire
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490 reviews from our community

Traveller rating
    223
    133
    51
    49
    34
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Families
114
 
Couples
226
 
Solo
8
 
Business
15
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Hampshire
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

We stayed here for our first wedding anniversary and took our dog and were not disappointed. We were made to feel welcome with our dog which was a nice touch. We stayed in a standard room which was fine for what we needed. The hotel is in a very convenient location and the inside pool area/spa was great. We had... More

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Bosham, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW via mobile

I do love the Balmer Lawn. We've stayed many times over the years and love its intimacy and charm. The setting is perfect and staff are friendly. Just recently though, prices have become prohibitive. We regularly check Late Rooms and their own website but can never seem to find a suitable room that isn't very expensive. We would love to... More

Was this review helpful? Yes 1
london
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

I came to balmer lawn for a wedding and oh my god was it brilliant. The rooms laid out perfectly and the staff could not help more. We Also had a hog roast of which we loved the service, inside away from the pig so you don't get fat on your suits or dress, brilliant idea. Ad you see the... More

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London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 11 June 2013 NEW

Checked in on a Saturday for 3 nights. Their website had this down as a spa hotel???? Lol Upon checking in we asked when we could book a massage and the receptionist said she would have to call the girl on her mobile. Strange we thought. After the phone conversation the receptionist turned to us ans said, 'not till Wednesday... More

Was this review helpful? Yes 2
KBirrell, General Manager at Balmer Lawn, responded to this review
13 June 2013

For clarity we do not claim to be a Spa Hotel on our website or any of our brochures or literature. If you have seen us classed as a Spa Hotel on any third party sites please advise where this was so that we can rectify the position. You are right that we have external therapists that carry out our... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 June 2013 NEW

Having just had our wedding at Balmer Lawn Hotel l felt it necessary to write a review for others thinking of booking there in the future. Firstly l would like to praise the fantastic staff in the front of house restaurant. We booked a large table for 18 guests the night prior to the wedding. It was superb, the staff... More

Was this review helpful? Yes 2
KBirrell, General Manager at Balmer Lawn, responded to this review
13 June 2013

I have to say that I am really puzzled by this review, during your communication with the hotel after your wedding day there was no mention of your unhappiness with the actual service on the day. Regarding the quantity of food and drink, we provided everything that was agreed, you said yourself that you choose the menu and quantities. The... More

Bristol, United Kingdom
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 10 June 2013 via mobile

My first impression of this hotel from the main Lyndhurst road was good but as you pull onto the drive to park I found that on closer inspection the exterior was sadly in need of a major overhaul and reparation - more than just a paint job I fear! Inside the theme continued with a tired look and worn carpets... More

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KBirrell, General Manager at Balmer Lawn, responded to this review
13 June 2013

Thank you for taking the time to write a lovely review on your recent stay with us at the Balmer Lawn. As a family owned hotel refurbishment work is done as, and when business allows, it is a bit like painting the Forth Bridge, it’s never ending! I am delighted to hear that your first impressions were quashed and we... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 June 2013 via mobile

Spent 2 days and night here, must say had a fantastic time, most relaxing hotel I've stayed in. Maybe the decor for some could do with updating but I think it works as it is with the hotel. Not every hotel has to have cream walls and cheap beach ikea furniture. Adds to character in my opinion. Can't understand people... More

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KBirrell, General Manager at Balmer Lawn, responded to this review
13 June 2013

Thank you for taking the time to write such a supportive review on your recent stay at the Balmer Lawn. It is much appreciated. I am delighted to hear that you enjoyed your stay and I do hope that we may get the pleasure of welcoming you back to the hotel in the future. K Birrell - General Manager More

Walton-on-Thames, England, United Kingdom
1 review
5 of 5 stars Reviewed 6 June 2013

We send truely heart felt thanks to this lovely hotel for everything they did to make our daughter's wedding day so succesfull. Nothing was too much trouble, what ever we asked was done with a smile by the very helpfull and willing staff. Our rooms were very clean and comfortable, and the food very tasty. It was sad to leave... More

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KBirrell, General Manager at Balmer Lawn, responded to this review
13 June 2013

Thank you for taking the time to write such a lovely review on your daughter's recent wedding held with us. I am delighted to hear that everything went so well on such a special day. I do hope that we may get the pleasure of welcoming you back to the Balmer Lawn in the future. K Birrell - General Manager More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 June 2013

Took a chance on a last minute break to make the most of some good weather (finally). Booked direct with the hotel and was able to negotiate a much better rate than was available online. The online prices seem a little high and initially put us off even considering a break here. Based on the package available I would give... More

Was this review helpful? Yes 1
KBirrell, General Manager at Balmer Lawn, responded to this review
13 June 2013

Thank you for taking the time to write such a lovely review on your recent stay with us at the Balmer Lawn. I am delighted to hear that you enjoyed your stay and my apologies with regards to children still being present in the restaurant after 7.30pm, it's not always an easy rule to police! I do hope that we... More

Reading
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 June 2013

My husband and I decided to get away for one night on our 5th wedding anniversary in April and I chose this hotel as it looked like somewhere we would be pampered. How right I was! We thoroughly enjoyed staying at this hotel. The whole experience for us was made by the staff. We had a problem with the heating... More

Was this review helpful? Yes
KBirrell, General Manager at Balmer Lawn, responded to this review
13 June 2013

Thank you so much for taking the time to write such a complimentary review on your recent stay with us at the Balmer Lawn. I am delighted to hear that you enjoyed it so much, and I do hope that we may get the pleasure of welcoming you back to the hotel in the future. K Birrell - General Manager More

 
 
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Additional Information about Balmer Lawn

Also Known As:
Balmer Lawn Hotel Brockenhurst
Balmer Lawn Brockenhurst
Balmer Lawn Brockenhurst, New Forest
Address: Lyndhurst Rd, New Forest, Brockenhurst SO42 7ZB, England
Region: United Kingdom > England > South East England > Hampshire > New Forest > Brockenhurst
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Brockenhurst
#4 Romantic Hotels in Brockenhurst
#5 Family Hotels in Brockenhurst
Price range (per night): ₹8,472 - ₹19,825
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
4 Star New Forest Hotel set in the heart of the New Forest National Park in Hampshire. The Balmer Lawn is a family-owned country house hotel set in beautiful surroundings. Leisure, wedding and conference facilities. ... more   less 
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